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Correct settings for incomming calls

Posted: 06/26/2009
by Koolfreak
When I try to receive calls to my FPL number, it directly jumps on the virtual answering machine: The person you tring to reach is not available...

Do you have any tips for activating incomming calls?

ATA Sipura SP-2000.

Thanx

Re: Correct settings for incomming calls

Posted: 06/26/2009
by FONGO_kris
I am going to assume you mean the Sipura SPA-2000,

Open UDP ports 5060 and 5061, and to avoid other issues also open 13000 and 13001.

Make sure incoming proxy is enabled and set to voip.freephoneline.ca as well as that, try looking for a "DND" -- Do Not Disturb setting on the SPA-2000, I think they have that on there and it's easily enabled so that may have happened.

If that doesn't work email me with your FPL phone number and if possible some screenshots of your configuration.

Thanks

Re: Correct settings for incomming calls

Posted: 06/26/2009
by Koolfreak
Ok.. thanx very much!

DND serv was the trouble!!

Re: Correct settings for incomming calls

Posted: 06/26/2009
by FONGO_kris
Not a problem, thats what we're here for!