Should this number be free?
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Should this number be free?
This thread is for a specific reason. If you believe a number should be a free call (the number located in a free calling city, the list can be found here) then post the number (area code and exchange only please) so that we can verify the number.
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Re: Should this number be free?
Mike -- good luck, I tried before -- however, you mods can move threads too, so you will have better luck!
For the others, please be aware that you can do your own research at:
Ratelookup tool: http://www.freephoneline.ca/ldServices#rl
NPA lookup: http://www.cnac.ca/data/ac___.htm (replace ___ with area code)
Local calling tool: http://www.localcallingguide.com
Best of luck!
For the others, please be aware that you can do your own research at:
Ratelookup tool: http://www.freephoneline.ca/ldServices#rl
NPA lookup: http://www.cnac.ca/data/ac___.htm (replace ___ with area code)
Local calling tool: http://www.localcallingguide.com
Best of luck!
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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should this RATECENTRE be a free call?
Mike, and other Fongo-mods, and users in general ... please note that I have started up a thread regarding LCA's around POP's/DID's, which sort of runs parallel to this thread for it's intent ...
http://forum.fongo.com/viewtopic.php?f=13&t=5460
http://forum.fongo.com/viewtopic.php?f=13&t=5460
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Oakbank, MB
Part of the WINNIPEG LCA, Oakbank has SOME of it's numbers (NPA-NXX's) listed as free, but not others ...
All area code 204...
403 -- $0.02 (Telus Mobility-PCS)
443 -- FREE
444 -- FREE
446 -- FREE
541 -- FREE
817 -- $0.02 (Iristel)
818 -- $0.02 (Iristel)
All area code 204...
403 -- $0.02 (Telus Mobility-PCS)
443 -- FREE
444 -- FREE
446 -- FREE
541 -- FREE
817 -- $0.02 (Iristel)
818 -- $0.02 (Iristel)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Victoria, BC
A few more Victoria, BC NPA-NXX's, mostly new ones, mostly Iristel....
All in Victoria proper, not Saanich or Sooke ...
778-265 (Shaw)
778-350 (Bell Mobility)
778-400 (iristel)
778-401 (Iristel)
778-402 (Iristel)
778-403 (Iristel)
778-404 (Iristel)
778-584 (Telus Mobility-Mike)
778-676 (Telus Mobility-PCS)
778-677 (Telus Mobility-PCS)
778-698 (Navigata)
778-746 (Distributel)
778-747 (Distributel)
778-966 (Rogers Wireless)
778-967 (Rogers Wireless)
All in Victoria proper, not Saanich or Sooke ...
778-265 (Shaw)
778-350 (Bell Mobility)
778-400 (iristel)
778-401 (Iristel)
778-402 (Iristel)
778-403 (Iristel)
778-404 (Iristel)
778-584 (Telus Mobility-Mike)
778-676 (Telus Mobility-PCS)
778-677 (Telus Mobility-PCS)
778-698 (Navigata)
778-746 (Distributel)
778-747 (Distributel)
778-966 (Rogers Wireless)
778-967 (Rogers Wireless)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Free call -- info -- CNAC website
Just to restate something that I learned earlier on, when I did some other research into this...
For anyone using the CNAC website to check on the status/deployment of NPA NXX codes, please bear in mind the following caveat ...
An NPA-NXX is listed as ASSIGNED once it has been approved by the CRTC and is not transitioned _on_the_website_ to "IN SERVICE" until that OCN (codeholder/company that 'owns' the NPA-NXX) submits correct paperwork BACK to CNAC ...
Therefore, NPA-NXX's that show "ASSIGNED" may full well already be deployed, functional and have LINE numbers assigned and in-service, but not SHOW as such on the CNAC website. There's a few drastic examples in 778 by Navigata for the Interior and North of BC that have shown ASSIGNED for well over a year because of paperwork failures.
Outside of CNAC, the only "dated" way to find out IN-SERVICE dates is via the official TELCORDIA NNAG update files (or LERG updates) -- but this is a PAID subscription service aimed at "the industry" not end consumers. This file actually lists the REAL in-service date for any NPA-NXX, as well as other industry-specific information such as CLLI code, switch type, etc which is all meaningless to the end user, unless they are a techno-geek ....
For anyone using the CNAC website to check on the status/deployment of NPA NXX codes, please bear in mind the following caveat ...
An NPA-NXX is listed as ASSIGNED once it has been approved by the CRTC and is not transitioned _on_the_website_ to "IN SERVICE" until that OCN (codeholder/company that 'owns' the NPA-NXX) submits correct paperwork BACK to CNAC ...
Therefore, NPA-NXX's that show "ASSIGNED" may full well already be deployed, functional and have LINE numbers assigned and in-service, but not SHOW as such on the CNAC website. There's a few drastic examples in 778 by Navigata for the Interior and North of BC that have shown ASSIGNED for well over a year because of paperwork failures.
Outside of CNAC, the only "dated" way to find out IN-SERVICE dates is via the official TELCORDIA NNAG update files (or LERG updates) -- but this is a PAID subscription service aimed at "the industry" not end consumers. This file actually lists the REAL in-service date for any NPA-NXX, as well as other industry-specific information such as CLLI code, switch type, etc which is all meaningless to the end user, unless they are a techno-geek ....
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Abbotsford BC 778-347
Abbotsford, confirmed as a FREE city ...
778-347 - Telus Mobility ... relatively new exchange ... rated at $0.02, not FREE ...
778-347 - Telus Mobility ... relatively new exchange ... rated at $0.02, not FREE ...
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Re: Should this number be free?
Thanks for the heads up and will check into these.
Neil
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For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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Re: Should this number be free?
I thought Trois-Rivieres, Qc and it's surrounding area were free-to-call as it is advertise on FPL web site. So why is 819-655-xxxx that is in the Local calling area of Tois-Rivières ( http://www.localcallingguide.com/lca_ex ... xch=174680 ) not free?
And is it me or I saw in the past Joliette, QC into the free calling city?
And is it me or I saw in the past Joliette, QC into the free calling city?
Mallox
FPL with SPA-3102 5.2.13(GW002) via Acanac Cable
FPL with SPA-3102 5.2.13(GW002) via Acanac Cable
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Re: Should this number be free?
819-655 St-Boniface-de-Shawinigan ???Mallox wrote:I thought Trois-Rivieres, Qc and it's surrounding area were free-to-call as it is advertise on FPL web site. So why is 819-655-xxxx that is in the Local calling area of Tois-Rivières ( http://www.localcallingguide.com/lca_ex ... xch=174680 ) not free?
And is it me or I saw in the past Joliette, QC into the free calling city?
As has been stated by Steve, not all CITIES have complete coverage of their whole LCA if Fongo does not have DID's there.
It is valid to ask, as this may be an oversight/error on this exchange, but it may NOT necessarily be a free call.
Joliette _was_ a free call before the tariff update, so it may have been free in error and been corrected.
Or it may have been missed.
Hopefully someone from Fongo can weigh in on both your queries and provide more information than I can. I can only give you what I know from past experience and questions, and it is LESS than official!
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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Re: Should this number be free?
Mallox wrote:I thought Trois-Rivieres, Qc and it's surrounding area were free-to-call as it is advertise on FPL web site. So why is 819-655-xxxx that is in the Local calling area of Tois-Rivières ( http://www.localcallingguide.com/lca_ex ... xch=174680 ) not free?
And is it me or I saw in the past Joliette, QC into the free calling city?
Hi Mallox,
As Hardy mentioned 819-655 is Saint-Boniface-de-Shawinigan, which is not included in our free calling area, the same applies to Joliette as it is not listed in our free calling area nor has it been in the past.
Neil
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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Joliette
Actually Neil, while Joliette was NOT "OFFICIALLY" listed BY 'FPL' (at the time, pre-Fongo) as an included FREE city, it did _have_ free calling. This may have been in error (and hence UNofficial) and WAS corrected to be a toll call in "The Big Tariff Update(tm)" ...FONGO_neil wrote: As Hardy mentioned 819-655 is Saint-Boniface-de-Shawinigan, which is not included in our free calling area, the same applies to Joliette as it is not listed in our free calling area nor has it been in the past.
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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- ***Übergod***
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*FIXED* Victoria, BC
Confirming that via the RateLookUp tool, these are now showing correctly as $0.00/FREETheHardy wrote:A few more Victoria, BC NPA-NXX's, mostly new ones, mostly Iristel....
All in Victoria proper, not Saanich or Sooke ...
778-265 (Shaw)
778-350 (Bell Mobility)
778-400 (iristel)
778-401 (Iristel)
778-402 (Iristel)
778-403 (Iristel)
778-404 (Iristel)
778-584 (Telus Mobility-Mike)
778-676 (Telus Mobility-PCS)
778-677 (Telus Mobility-PCS)
778-698 (Navigata)
778-746 (Distributel)
778-747 (Distributel)
778-966 (Rogers Wireless)
778-967 (Rogers Wireless)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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*FIXED* Abbotsford BC 778-347
Confirming that this one has also been corrected. Thanks Fongo Staff, Neil ...TheHardy wrote:Abbotsford, confirmed as a FREE city ...
778-347 - Telus Mobility ... relatively new exchange ... rated at $0.02, not FREE ...
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Unofficial corrections
I am aware that there are cities/ratecentres that currently show up as free calls that are NOT part of the official list. And I understand that.
However, if 88% of the numbers in an unofficial free calling city are free, and just some newly added ones are not, are THOSE subject to being "corrected" to free, or we just get what we get because it IS unofficial?
Sake of argument, let's pick NANAIMO, BC ... 778-269 ...
What say you Fongo?
However, if 88% of the numbers in an unofficial free calling city are free, and just some newly added ones are not, are THOSE subject to being "corrected" to free, or we just get what we get because it IS unofficial?
Sake of argument, let's pick NANAIMO, BC ... 778-269 ...
What say you Fongo?
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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- ***Übergod***
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Re: Unofficial corrections
The new FONGO website now lists Nanaimo as an OFFICIAL city ... so I imagine that this direct question is a moot point ... I am going to find a specific example that is still broken and attempt to get an answer tho! You cannot avoid the question by adding the city!!TheHardy wrote: Sake of argument, let's pick NANAIMO, BC ... 778-269 ...
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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Re: Unofficial corrections
I was doing some lookups using their name list. I looked on both Fongo and FPL. In the BC list on Fongo Nanaimo is there, where on the FPL list it is not, but Newton is there instead. Newton isn't on the Fongo list.TheHardy wrote:The new FONGO website now lists Nanaimo as an OFFICIAL city ... so I imagine that this direct question is a moot point ... I am going to find a specific example that is still broken and attempt to get an answer tho! You cannot avoid the question by adding the city!!TheHardy wrote: Sake of argument, let's pick NANAIMO, BC ... 778-269 ...
The only other discrepancy I noticed was Victoria has not been added to the Fongo Ontario list. It is in the FPL Ontario list.
I only mention this because you brought it up
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Synchronize "brand" city lists
Fair that, and brings up the topic and a suggestion back at Fongo -- "Standardize and Synchronize your Free Calling area Lists across all of your BRANDS!"Jake wrote:I was doing some lookups using their name list. I looked on both Fongo and FPL. In the BC list on Fongo Nanaimo is there, where on the FPL list it is not, but Newton is there instead. Newton isn't on the Fongo list.TheHardy wrote: The new FONGO website now lists Nanaimo as an OFFICIAL city ... so I imagine that this direct question is a moot point ... I am going to find a specific example that is still broken and attempt to get an answer tho! You cannot avoid the question by adding the city!!
The only other discrepancy I noticed was Victoria has not been added to the Fongo Ontario list. It is in the FPL Ontario list.
I only mention this because you brought it up
I sent you a PM about cities with similar names, Jake-- it is a chronic and ongoing problem, I do believe.
re: Newton -- that list has SURREY listed .... Surrey is the actual city, Newton, Whalley, Cloverdale are all "areas" of Surrey and are the actual SWITCH names (for the NPA-NXX's). White Rock is both a separate city _AND_ a switch --- but as a Switch, it serves both White Rock-proper and also parts of South Surrey (much like Fort Langley switch also serves the Port Kells region of Surrey...
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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Re: Synchronize "brand" city lists
I set up a couple of scripts to crunch some numbers and match the rate center names up with the advertised areas that FPL offer. ( I know what your thinking, and just so you know I thought it first ) I sent what I found onto the people who live their lives on the bleeding edge (hi Dom) who probably promptly filed it in the trash folderTheHardy wrote: I sent you a PM about cities with similar names, Jake-- it is a chronic and ongoing problem, I do believe.
The trouble is, it all well and good me playing with the information, but I have no idea if these are mistakes, or intentions. Either way, I am sure Dom will be pleased to hear I probably won't be sending him any more lists I bet he is regretting asking for them in the first place now.
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Re: Synchronize "brand" city lists
It depends on what Fongo's true intentions are ... to be a real CLEC and offer real service, or just play at this free VOIP thing half-assed. I mean, I get that they are offering us a great deal, but it seems like a patch-work quilt. And I also fully get the fact that it is cheaper to offer service where you have the POPs rather than terminating on a foreign carrier's equipment. However, the lack of LCA-wide coverage is very very perplexing to me on several levels (see separate thread, I have pounded the agonizing details there) and the seeming lack of a complete, thorough and ACCURATE list baffles the snot outta me.Jake wrote: I set up a couple of scripts to crunch some numbers and match the rate center names up with the advertised areas that FPL offer. ( I know what your thinking, and just so you know I thought it first ) I sent what I found onto the people who live their lives on the bleeding edge (hi Dom) who probably promptly filed it in the trash folder
The trouble is, it all well and good me playing with the information, but I have no idea if these are mistakes, or intentions. Either way, I am sure Dom will be pleased to hear I probably won't be sending him any more lists I bet he is regretting asking for them in the first place now.
It is NOT that difficult a thing to do, and it is not like a secret or something ... I mean, WTH ... if Dom or Steve or someone in the 'tariff bureau' provided either yourself or myself with the _real_ information, the complete, accurate list would be ready in a flash, and double-verified to boot! The output could be formattted however the actual 'tariff bureau' needed it for them to just PLUG the results into the master tariff look-up and the whole she-bang would be done and dealt with neatly -- a one time thing. Process the monthly updates after the 1st working day of each month based on the information INITIALLY provided and it is a self-doing deal. Open up a new LCA? Not a problem, there's an app for that (or script) and here's your new output file to plug in to make that happen ....
Not rocket-surgery or brain-science.
As for the REAL areas, the UNOFFICIAL areas and the errors ....
"Currently Fongo offers full LCA coverage to the following metro areas ....."
"Additionally, Fongo offers limited coverage to the following CITIES only ....."
"Fongo is currently testing coverage in THESE cities, but this may change without further notice and this list is not guaranteed to be complete ...."
3 groups, each with a posted disclaimer and limitation, and the accurate list below each .... clean, simple, all-inclusive, easy to understand .... Oh wait, we WERE talking about Fongo, right??
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
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Re: Should this number be free?
Just making a peep as I haven't be on the forums in a few months. (sorry)
Good to see you and Jake keep fighting the good fight.
Welcome to the FONGO team Neil, good to see fresh blood.
@Jake any chance I could see your script?
Good to see you and Jake keep fighting the good fight.
Welcome to the FONGO team Neil, good to see fresh blood.
@Jake any chance I could see your script?
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- ***Übergod***
- Posts: 1632
- Joined: 08/13/2011
- SIP Device Name: FPL PC softphone (buggy)
- Firmware Version: 3.0.3.0
- ISP Name: Telus Optik
- Computer OS: Win7
- Router: Actiontec V1000H
- Smartphone Model: none
- Location: Surrey, BC
Re: Should this number be free?
Well, we'll chain ya down to this topic then, Bloodsong! You can tell by the 20+ days of deafening Fongo-silence *exactly* who is winning the fight, can't ya?
To be brutally honest and completely blunt, I DO make these suggestions in the interest of helping and improving things, not just to be a Meddling Matilda or a Pain In The Arse, but nothing seems to change ... even the most basic core clean up solutions get swept to the wayside ... if I weren't bull-headed and determined, I would be frustrated and give up by now!
Oh, I'll be right back, there's another one of those persnickity windmills I need to go and tilt at .....
To be brutally honest and completely blunt, I DO make these suggestions in the interest of helping and improving things, not just to be a Meddling Matilda or a Pain In The Arse, but nothing seems to change ... even the most basic core clean up solutions get swept to the wayside ... if I weren't bull-headed and determined, I would be frustrated and give up by now!
Oh, I'll be right back, there's another one of those persnickity windmills I need to go and tilt at .....
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Should this number be free?
This number should be assigned to Ottawa (it's new I think) 613-604-xxxx
Coming up as $0.02613 604 154E Iristel Inc. Assigned Ottawa-Hull
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- Site Moderator
- Posts: 36
- Joined: 05/14/2012
- Computer OS: Windows 8
- Router: Linksys EA4500
- Smartphone Model: iPhone 5
Re: Should this number be free?
Thanks for bringing this to our attention, the correction will be made.
Neil
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Escalation Support Specialist
Dell Voice Powered By: Fongo
Toll free customer service number: 1-866-515-5550
For urgent issues resulting in service downtime, always call support before PMing us!
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Re: Should this number be free?
Thanks Neil.FONGO_neil wrote:Thanks for bringing this to our attention, the correction will be made.