Hi,
I was able to retrieve voicemail from home on the computer, but when I call the local access line, it asks for an account number. I assume this is my phone number with area code? I have tried it several different ways (with/without area code, password, with/without # after), but it always says it is an invalid number. Is the account number the same as the phone number? If so, how many digits? And if it is, mine does not seem to work remotely.
Thanks!
JC
Can't remotely access voicemail
-
FONGO_kris
- Site Moderator
- Posts: 1937
- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
- Firmware Version: 4.2.0.0310
- ISP Name: Rogers Cable
- Computer OS: Ubuntu 11.10
- Router: Cisco E1200-N
- Smartphone Model: Samsung Galaxy S2
- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
- Contact:
Re: Can't remotely access voicemail
The account number is your entire 11 digit phone number (1NPANXXXXXX) and the password you set through the software / ATA device.
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Re: Can't remotely access voicemail
lamasofoz wrote:Hi,
I was able to retrieve voicemail from home on the computer, but when I call the local access line, it asks for an account number. I assume this is my phone number with area code? I have tried it several different ways (with/without area code, password, with/without # after), but it always says it is an invalid number. Is the account number the same as the phone number? If so, how many digits? And if it is, mine does not seem to work remotely.
Thanks!
JC
Pardon, are you accessing your FPL voicemail from a landline or cellphone by dialing a particular number?
-Thufir