Helpful tips for proper configuration

Share your tips, tricks and best practise ideas for Fongo services in here!
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bilaliz
Just Passing Thru
Posts: 21
Joined: 06/15/2009

Helpful tips for proper configuration

Post by bilaliz »

YES, that did work, i just entered another invalid number. however the voice being dim and chopped up every so often is still there even though i opened up the ports etc.
Krazie243
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Re: Helpful tips for proper configuration

Post by Krazie243 »

Voice being chopped up is frequently the result of internet speed. The recommended minimum internet speed is 1Mbps+. If you have something less than this, you may have issues.

Also, if you are using much of your bandwidth, make sure that you allocate (or don't use) 1Mbps+ to your VoIP. If you have a 5Mbps line, don't use more than 4Mpbs at a time - like downloading or playing online flash games.
Curtis Smale
Student of Wilfrid Laurier University
bilaliz
Just Passing Thru
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Joined: 06/15/2009

Re: Helpful tips for proper configuration

Post by bilaliz »

actually i have a 10MB connection and i do get high speeds when i download, but the voice chop up continues even when all my computers are down and only the ATA is running, i have a secured network and i have enabled mac filtering as well, i also studied my router logs to ensure no one is steeling bandwidth ..
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Browncoat
Quiet One
Posts: 30
Joined: 05/29/2009
SIP Device Name: desktop
Firmware Version: not applicable
ISP Name: Cogeco cable, Turbo 60.
Computer OS: Win7 and PCLinuxOS
Router: TL-WR720N
Location: Welland,ON, Canada

Re: Helpful tips for proper configuration

Post by Browncoat »

Krazie243 wrote:Voice being chopped up is frequently the result of internet speed. The recommended minimum internet speed is 1Mbps+. If you have something less than this, you may have issues.

Also, if you are using much of your bandwidth, make sure that you allocate (or don't use) 1Mbps+ to your VoIP. If you have a 5Mbps line, don't use more than 4Mpbs at a time - like downloading or playing online flash games.
Whoa there!.......that doesn't jive with the requirements as stated here:
http://freephoneline.ca/downloadRegister

System Requirements: Minimum system requirements to use Free Phone Line computer desktop phone

• Processor: Minimum 500MHz - Recommended Pentium IV
• Operating System: Windows 2000 or XP
• RAM: Minimum 256MB - Recommended 512MB
• Hard Disk: Minimum 12MB free space on your hard drive

• Sound : Installed Audio drivers, Headset with Microphone
• Internet Connection: Minimum 128kbps is required
• Browser: IE 6.0 or higher, Mozilla Firefox, Opera 8 or higher
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Helpful tips for proper configuration

Post by FONGO_steve »

Browncoat wrote:
Krazie243 wrote:Voice being chopped up is frequently the result of internet speed. The recommended minimum internet speed is 1Mbps+. If you have something less than this, you may have issues.

Also, if you are using much of your bandwidth, make sure that you allocate (or don't use) 1Mbps+ to your VoIP. If you have a 5Mbps line, don't use more than 4Mpbs at a time - like downloading or playing online flash games.
Whoa there!.......that doesn't jive with the requirements as stated here:
http://freephoneline.ca/downloadRegister

System Requirements: Minimum system requirements to use Free Phone Line computer desktop phone

• Processor: Minimum 500MHz - Recommended Pentium IV
• Operating System: Windows 2000 or XP
• RAM: Minimum 256MB - Recommended 512MB
• Hard Disk: Minimum 12MB free space on your hard drive

• Sound : Installed Audio drivers, Headset with Microphone
• Internet Connection: Minimum 128kbps is required
• Browser: IE 6.0 or higher, Mozilla Firefox, Opera 8 or higher
Those are simply minimum requirements - the same as reading system requirements on a video game box. It will work on those requirements, but how well will be dependent on the users computer and how they allocate their bandwidth usage. For it to always work 100%, then 1mbps+ is recommended. It is more than capable of running on 128kbps as the minimum requirements state, but if the user is browsing the web, downloading or doing anything that may use up large amounts of bandwidth then you'll certainly run into problems like choppy voice.
Steve
Fongo
Development Support Specialist.
jovan1@rogers.com
Just Passing Thru
Posts: 5
Joined: 08/02/2009

Re: Helpful tips for proper configuration

Post by jovan1@rogers.com »

The voice being dim and chopped very often.
I am new with Linksys Pap2.
I configured it as you requested.
The voice is bad, that system is useless.
How do I get help.
I have rogers internet and use linksys router.
Thanks.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: Helpful tips for proper configuration

Post by FONGO_steve »

jovan1@rogers.com wrote:The voice being dim and chopped very often.
I am new with Linksys Pap2.
I configured it as you requested.
The voice is bad, that system is useless.
How do I get help.
I have rogers internet and use linksys router.
Thanks.
Please start a new thread related to your issue to avoid thread hijacking.
EDIT: We opened up a new topic in the Q&A area of the forum where we can continue discussion related to your problem.
Steve
Fongo
Development Support Specialist.
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