JackYang wrote:Hi bridonca, just would like to know more about the technical stuff. When you say "It's setup that way, so call waiting can work properly", does it mean it needs 2 incoming channels in order to support call waiting?
If I want to have 5 channels to support 5 incoming calls at the same time, i.e. my kids and I can receive 5 different calls simultaneously, will there be a solution, using PBX or anything else? Note, I just want to publish one phone number to my friends or my kids' friends, so that friends can just need to remember one number.
Appreciate if you could elaborate a little more!
I do not know how call waiting works 100%, but in order for you not to hang up on the other party, you need an available line to put the other person on hold. I do know with Freephoneline, you get one incoming channel and two outgoing channels to achieve this.
You will never get 5 incoming calls simultaneously with one freephoneline account. All you are going to get is one. All a PBX does is time slice that one channel to multiple phones. If the line is available, it can be dispatched to any one of those PBX phones, as programmed. But once that channel is in use, it is unavailable to all but the one phone that is currently in use. A PBX offers other advantages also though, you can mix and match other VOIP providers that are better for certain tasks than freephoneline as an example. The choices are limitless. Sadly, so is the learning curve.