connextion timeout

[theking666]

since Friday I can no longer make any call. I don't even hear the ring tone.
when i test the connection I get timeout expired.

I far as I know nothing as changed on my end.
How can I fix this?

[callopsitte]

PM Kris (Admin) or FPL Steve and give them your number, they'll check it out. I've also read in the forum that they''ll do some upgrades on the system next week.

[FONGO_kris]

This is most likely due to your firewall our router blocking the software from connecting with our servers - Try moving your PC to connect directly to the modem to eliminate your router as the suspect here, then try disabling any third party anti-virus you may have that could block it.

[theking666]

even when connected strait to the modem with my firewall off I get a connection timeout.
but I just tried it on my other computer and it works fine, even behind my router and firewall, strange.

[janmic]

go to windows firewall settings and see what's the setting for the softphone. if it's set to allow, then uninstall and reinstall the softphone.

[theking666]

turns out it was my sound card driver which caused the problem, I just removed it and everything works great again.

thanks for the help