How to reset the voice mail indicator?

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zepperdude
Just Passing Thru
Posts: 18
Joined: 07/02/2009
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6

How to reset the voice mail indicator?

Post by zepperdude »

I currently have no voicemail in the system, yet my light keeps flashing on my phone indication that I have voicemail. I reset router, PAP-2T, etc .. and still flashes.
If I set User 1 - Supplementary Service Settings -Message Waiting to no the light goes out. As soon I switch back to yes, it comes back on.
If I leave it off - when I get a voicemail the phone doesn't flash.
Any ideas?
oxymoron69
Just Passing Thru
Posts: 11
Joined: 08/07/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6
ISP Name: Teksavvy 5/1 DSL
Computer OS: Win 7 x64, WHS Vail, XBMC
Router: WRT54GL MLPPP, WRT54GS v.5
Location: Belleville, ON

Re: How to reset the voice mail indicator?

Post by oxymoron69 »

+1 I'm having the same issue.


Had a VM yesterday, cleared it, for some reason my PAP2t still thinks there's a message waiting.
I got tired of lights flashing on my phone so I turned off MWI & VMWI on the ATA.
zepperdude
Just Passing Thru
Posts: 18
Joined: 07/02/2009
SIP Device Name: Linksys PAP2T
Firmware Version: 5.1.6

Re: How to reset the voice mail indicator?

Post by zepperdude »

MIne has since cleared - though I didn't do anything to clear it.
oxymoron69
Just Passing Thru
Posts: 11
Joined: 08/07/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6
ISP Name: Teksavvy 5/1 DSL
Computer OS: Win 7 x64, WHS Vail, XBMC
Router: WRT54GL MLPPP, WRT54GS v.5
Location: Belleville, ON

Re: How to reset the voice mail indicator?

Post by oxymoron69 »

+1, just checked my ATA and the msg waiting flag has finally cleared.

Cheers!
oxymoron69
Just Passing Thru
Posts: 11
Joined: 08/07/2010
SIP Device Name: PAP2T
Firmware Version: 5.1.6
ISP Name: Teksavvy 5/1 DSL
Computer OS: Win 7 x64, WHS Vail, XBMC
Router: WRT54GL MLPPP, WRT54GS v.5
Location: Belleville, ON

Re: How to reset the voice mail indicator?

Post by oxymoron69 »

this issue crept back up on me.
I ended up just going into user1 on my pap and setting message waiting to no.
mrken
Just Passing Thru
Posts: 13
Joined: 06/07/2010

Re: How to reset the voice mail indicator?

Post by mrken »

I have experienced the same issue for the past few months too. The message waiting indicator remains on even though I have deleted all the voicemail messages (confirmed in the online portal).
laurent
*Go-To Guy*
Posts: 532
Joined: 08/06/2010
SIP Device Name: Grandstream HT-502
Firmware Version: 1.0.1.63
ISP Name: DSL TekSavvy
Computer OS: OSX Snow Leopard
Router: Linksys WRT54GL w/tomato

Re: How to reset the voice mail indicator?

Post by laurent »

Uh oh. Me as well. MWI won't turn off and I've listened to all my messages like two days ago!
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