I can receive call but can't send ?
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- Just Passing Thru
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- Location: Gatineau, Québec
I can receive call but can't send ?
Anybody can give me a hint ? i can receive call but i can't send call. When i open my phone and start dialing i immediately ear the occupied bip and after a couple of second i ear some faster bip...
I have a wrt610n linksys router and in the port routing section, i have 2 range 10000-20000 UDP with my ATA IP and 5060-6064 UDP with my ATA IP.
i called the helpdesk and they told me i have to open port in my router, thats what i did like i said up there. Any more help ?
By the way, with the freephone software on my computer everything work fine, i can receive and send call. I am not sure but i dont think it's a port problem...
thanks
I have a wrt610n linksys router and in the port routing section, i have 2 range 10000-20000 UDP with my ATA IP and 5060-6064 UDP with my ATA IP.
i called the helpdesk and they told me i have to open port in my router, thats what i did like i said up there. Any more help ?
By the way, with the freephone software on my computer everything work fine, i can receive and send call. I am not sure but i dont think it's a port problem...
thanks
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- Active Poster
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Re: I can receive call but can't send ?
If I understand you correctly, you're getting fast busy tones right?
This sounds like it's with FPL that's having the problem. Support might be the best option here.
This sounds like it's with FPL that's having the problem. Support might be the best option here.
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- Just Passing Thru
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- Router: Linksys WRT610N
- Location: Gatineau, Québec
Re: I can receive call but can't send ?
yes thats right, after a couple of second that the phone is open, i am getting the fast busy tone and can't call.
I called the support and they told me i have to open port in my router, but it's already done.
I will call them again. thank you curriegrad.
I called the support and they told me i have to open port in my router, but it's already done.
I will call them again. thank you curriegrad.
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- Just Passing Thru
- Posts: 9
- Joined: 12/23/2010
- SIP Device Name: pap2
- Firmware Version: 3.1.22
- ISP Name: cable videotron
- Computer OS: Windows 7
- Router: Linksys WRT610N
- Location: Gatineau, Québec
Re: I can receive call but can't send ?
I called the support and they told me, i have problem with my router........... I have a question that they can't answer, why everything work fine with the FPL softphone ? If i had a problem with my router the softphone would'nt work. Still can't send call with my home phone but i can receive call. I am always getting the fastbusy tone when i open my homephone. any idea ?
- FONGO_kris
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Re: I can receive call but can't send ?
No issues here, especially those that would cause fast busy tones.curriegrad2004 wrote:This sounds like it's with FPL that's having the problem. Support might be the best option here.
You said that you are getting these fast busy tones when you 'open' your phone, may I assume this means it is happening when you pick it up to make a call?tnt wrote:I called the support and they told me, i have problem with my router........... I have a question that they can't answer, why everything work fine with the FPL softphone ? If i had a problem with my router the softphone would'nt work. Still can't send call with my home phone but i can receive call. I am always getting the fastbusy tone when i open my homephone. any idea ?
What is your 'Display Name' in your device?
Kris
Logistics & International Purchasing | Fongo
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
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- Just Passing Thru
- Posts: 9
- Joined: 12/23/2010
- SIP Device Name: pap2
- Firmware Version: 3.1.22
- ISP Name: cable videotron
- Computer OS: Windows 7
- Router: Linksys WRT610N
- Location: Gatineau, Québec
Re: I can receive call but can't send ?
yes i mean when i pick up to make a call, i am getting the fast busy tones. Sorry for my english.
my display name in my device is: Martin Barbary
ps. I tried with another router and the same thing, when i tried to make a call i am getting the fast busy tones.
my display name in my device is: Martin Barbary
ps. I tried with another router and the same thing, when i tried to make a call i am getting the fast busy tones.
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- *Go-To Guy*
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Re: I can receive call but can't send ?
In the status page of your ATA, does it say that your line is "Registered" ?
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- Just Passing Thru
- Posts: 9
- Joined: 12/23/2010
- SIP Device Name: pap2
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- ISP Name: cable videotron
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- Location: Gatineau, Québec
Re: I can receive call but can't send ?
the registration state of line 1 is: Online
anymore idea ?
anymore idea ?
- FONGO_kris
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Re: I can receive call but can't send ?
It is most definitely your adapters problem, did you make any changes to your dial string? - By the way, what device model do you have?
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
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Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
-
- Just Passing Thru
- Posts: 9
- Joined: 12/23/2010
- SIP Device Name: pap2
- Firmware Version: 3.1.22
- ISP Name: cable videotron
- Computer OS: Windows 7
- Router: Linksys WRT610N
- Location: Gatineau, Québec
Re: I can receive call but can't send ?
Thank you Admin, my dial string was not correct. Everything is working fine now. thanks again ![Smile :)](./images/smilies/icon_e_smile.gif)
![Smile :)](./images/smilies/icon_e_smile.gif)
- FONGO_kris
- Site Moderator
- Posts: 1937
- Joined: 05/06/2009
- SIP Device Name: Polycom 550 IP Phone
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- ISP Name: Rogers Cable
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- Router: Cisco E1200-N
- Smartphone Model: Samsung Galaxy S2
- Android Version: 4.0.3
- Location: Cambridge, Ontario, Canada
- Contact:
Re: I can receive call but can't send ?
Awesome! Glad I could, er.. help! Sorry the resolution took so long ![Smile :)](./images/smilies/icon_e_smile.gif)
![Smile :)](./images/smilies/icon_e_smile.gif)
Kris
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2
Logistics & International Purchasing | Fongo
Call us toll-free! 611 from your fongo phone or 1-855-836-3355
Please advise I will no longer be contributing to this forum for the time being. Please feel free to email me.
-----------------------------------------------------------------------------------------------------------------------------------------------
Samsung Galaxy S2 [GT-I9100] / 3.0.15-I9100XXLPH / Thebyani v3.2