FONGO_dom wrote:What is your internet up and downstream speed? If you run a ping test, are there any lost packets?
dougsinc wrote:The same audio issue appears even when the computer is doing nothing else whatsoever. There are no other processes using significant CPU or bandwidth.
I have to believe this issue is somehow related to the "Unable to send/receive sound data" error on the connection test, no? Why does opening port 13000 not make that error go away?
TheHardy wrote:Sadly, without purchasing the UNLOCK key, not so much ....
What you can do, is use someone else's computer at another location, download and fire up the softphone app using YOUR login information and go from there ...
If you want me to, PM me your username (login) and a password [Yes Mike/Steve, I know, I know!) and I will be more than happy to test YOUR account from MY connection here ... I can let you know the results -- maybe even PHONE you on a another # if you have one .... and then you can change your password to something else ...
You don't have to trust me ... as long as you can get to someone else's computer and install and test ... but I am up til late, have a working DV and FPL install of softphone here and am more than willing to help troubleshoot this for you if you wish ....
dougsinc wrote:Sent you a PM, Mike.
Thanks, Hardy. I'll keep you in mind if all else fails.
Return to Tips & Tricks From Seasoned Users
Users browsing this forum: No registered users and 6 guests