random disconnections Freephoneline spa2102

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pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

random disconnections Freephoneline spa2102

Post by pmicho »

Hi,
I have a spa2102 ATA with a freephoneline account. I ramdomly get disconnected (yellow light off). On the same ATA my other sip acount with another provider never disconnects. Can someone help. I have attached screenshot of my configuration.
Attachments
configuration screenshot
configuration screenshot
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Bloodsong
Tried and True
Posts: 362
Joined: 09/18/2009
SIP Device Name: Zoiper| Grandstream GXP2000
ISP Name: Tek Savvy Internet (DSL)
Computer OS: CentOS, Arch, Widows 7, AIX, AS/400
Router: Cisco ASA 5520
Smartphone Model: Samsung Galaxy Ace Q
Android Version: 2.3.6
Location: Simcoe County
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Re: random disconnections Freephoneline spa2102

Post by Bloodsong »

Japanese Aerospace eXploration Agency? You hiring? :P

Anyway, no 'obvious' issues.

Things to try:
Reduce the registration interval (try 600 or 1800)
Turn on NAT Keep-Alive

Try a more standard SIP port? (I believe the officially supported ranges for FPL are 5060-5080, or 6060-6061)

ensure Port Forwarding of the chosen SIP port to the ATA.
dibsmft
*Go-To Guy*
Posts: 651
Joined: 05/11/2011
SIP Device Name: Yealink T22 (SPA3102 GS286)
Firmware Version: 7.60.0.110
ISP Name: Bell-Aliant DSL
Computer OS: Linux Mint
Router: Speedstream 6520
Smartphone Model: Google Nexus 5
Android Version: 3.2.1
Location: St. John's NL

Re: random disconnections Freephoneline spa2102

Post by dibsmft »

As this is a Sipura based model I would try......

Nat Mapping Enable Yes
Nat keep Alive Yes
Ext. Sip Port 5060 (just to be tidy ... this is the default anyway)
Use Outbound Proxy in Dialog NO
Turn STUN on and point it to stun.callwithus.com

Check that the ATA is getting the external IP address correctly.
pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

Re: random disconnections Freephoneline spa2102

Post by pmicho »

Thanks for replies. Here is my new configuration. It seems to hold, but I will see if I loose the yellow light again.
By the way, I forgot to say that I has a second line on the same ATA with a Acanac account. I turned it off. Could this have had something to do?
Attachments
FPL2012-08-26.png
pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

Re: random disconnections Freephoneline spa2102

Post by pmicho »

Now my yellow light seems to stay on. But in my FPL settings, at sip status I get "disconnected"
pmicho
Just Passing Thru
Posts: 11
Joined: 08/24/2012
SIP Device Name: OBI 100
ISP Name: electronikbox
Computer OS: Linux
Router: netgear

Re: random disconnections Freephoneline spa2102

Post by pmicho »

This configuration works. I also disabled other line on same ATA.
Thanks for help
Attachments
FPL27-08.png
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