Local 3-1-1 service

Share your tips, tricks and best practise ideas for Fongo services in here!

Have you found this 3-1-1 information useful?

Yes!
4
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No!
1
14%
What the heck is 3-1-1?
2
29%
 
Total votes: 7

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TheHardy
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Posts: 1632
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Location: Surrey, BC

Local 3-1-1 service

Post by TheHardy »

Ack -- the search feature that does not recognize 3-1-1 as a search term.

This topic comes up frequently, so I am stickying it here and trying to compile a list.

3-1-1 service is SUPPOSEDLY supported by Fongo in certain cities (and those cities supposedly have to request 3-1-1 to be activated). However, it seems to have been failing in various cities that previously had it implemented (Steve, you were supposed to be looking into this!).

Hopefully, the search engine will pick up the 3-1-1 or 311 "municipal number" "city hall number" "city service number" thread in the search correctly ... for Toronto, Vancouver, Montreal, Calgary ....

Without further ado, here is my list so far, in no particular order:

Toronto, ON == 416-392-2489 [CITY] (http://www.toronto.ca/311/faq.htm)
Vancouver BC == 604-873-7000 (http://vancouver.ca/your-government/con ... ouver.aspx)
Calgary, AB == 403-268-2489 [CITY] (http://www.calgary.ca/General/Pages/Contact-Us.aspx)
Edmonton, AB == 780-442-5311 (http://www.edmonton.ca/contactus.aspx)
Winnipeg, MB == 877-311-4974 (http://www.winnipeg.ca/interhom/contact/311.stm)
Montreal, PQ == 514-872-0311 (http://ville.montreal.qc.ca/portal/page ... ema=PORTAL)
Ottawa, ON == 613-580-2400 (http://ottawa.ca/en/contact/index.html)
Gatineau, PQ == 819-595-2002 (http://www.gatineau.ca/etc/onlineservic ... 311/?lg=fr)
Windsor, ON == 519-255-2489 [CITY] (http://www.citywindsor.ca/cityhall/cust ... s/311.aspx)
Laval, QC == 450-978-8000 (http://www.ville.laval.qc.ca/wlav3/index.php?pid=949)


I hope that others add 3-1-1 translation numbers as they find them ... (edit: had to split due to 10 URL max!)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
User avatar
TheHardy
***Übergod***
Posts: 1632
Joined: 08/13/2011
SIP Device Name: FPL PC softphone (buggy)
Firmware Version: 3.0.3.0
ISP Name: Telus Optik
Computer OS: Win7
Router: Actiontec V1000H
Smartphone Model: none
Location: Surrey, BC

more local 3-1-1 service

Post by TheHardy »

Continued from previous message due to the fact that I can only drop 10 URLs into a single message!

St. John's, NL == 709-754-2489 [CITY] (http://www.stjohns.ca/cityservices/311/index.jsp)
Sudbury, ON == 705-671-2489 [CITY] (http://www.greatersudbury.ca/cms/index. ... urrID=3086)
Brampton, ON == 905-874-2000 (http://www.brampton.ca/en/Info-Centre/P ... mpton.aspx)
Halton, ON == 905-825-6000 (http://www.halton.ca/cms/one.aspx?porta ... geid=14791)
Mississauga == 905-615-4311 (http://www.mississauga.ca/portal/helpfe ... issauga311)
Hardy - Surrey, BC ~~ increasingly disgruntled FPL user ... comon, fix your stuff!
driver/webmaster - INCARTA Professional Delivery & Moving -- http://www.incarta.ca 604-594-7126
Shaf77
Active Poster
Posts: 89
Joined: 02/25/2010
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ISP Name: Rogers
Computer OS: Windows 7

Re: Local 3-1-1 service

Post by Shaf77 »

I added this to my dial plan and it works for 311

<311:4163922489>S0
waqarmian
One Hit Wonder
Posts: 1
Joined: 02/08/2014

Re: Local 3-1-1 service

Post by waqarmian »

Shaf77, can you please share your dial plan or how to add this 311 string in dial plan?

Thanks
Shaf77
Active Poster
Posts: 89
Joined: 02/25/2010
SIP Device Name: SPA3102
Firmware Version: 5.1.10(GW)
ISP Name: Rogers
Computer OS: Windows 7

Re: Local 3-1-1 service

Post by Shaf77 »

Here is my dial plan on the ATA

(911S0|[2-9]xxxxxxxxxS0|1[2-9]xx[2-9]xxxxxxS0|011[2-9]xx.<:@gw1>|<#1,:>xx.<:@gw1>|<:416>310xxxxS0|1900!|*xx|<**,:>[x*][x*].<:@sipbroker.com>|<311:4163922489>S0)