People say I sound far away

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Avster
Just Passing Thru
Posts: 18
Joined: 01/25/2010
SIP Device Name: SPA 2102
ISP Name: Acanac
Computer OS: XP

People say I sound far away

Post by Avster »

Hi,
I have ATA 2102, and I have configured the SIP settings as recomanded. I have opened the ports and I can call out and recieve calls without any issues.
The problem I have is that when I make outbound calls the other party says I sound "FAR" there is no echo on the line just a volume issue.... They can not hear me well and they say i sound far away...

Is there a trick or a config issue with this?

Thanks.,
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: People say I sound far away

Post by FONGO_steve »

Have you tried a different phone handset? That's the #1 cause of these types of issues
Steve
Fongo
Development Support Specialist.
Avster
Just Passing Thru
Posts: 18
Joined: 01/25/2010
SIP Device Name: SPA 2102
ISP Name: Acanac
Computer OS: XP

Re: People say I sound far away

Post by Avster »

FPL-steve wrote:Have you tried a different phone handset? That's the #1 cause of these types of issues
Not realy... so your saying that I am limited with which phones I can use? Is there no settings to increase/decrease the volume on calls?
User avatar
FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: People say I sound far away

Post by FONGO_steve »

Avster wrote:
FPL-steve wrote:Have you tried a different phone handset? That's the #1 cause of these types of issues
Not realy... so your saying that I am limited with which phones I can use? Is there no settings to increase/decrease the volume on calls?
You aren't limited to phones. But cheap or damaged phones can cause those sound issues you're experiencing. I always suggest simply trying a different handset before diving into the ATA settings and tweaking in there.
Steve
Fongo
Development Support Specialist.
Avster
Just Passing Thru
Posts: 18
Joined: 01/25/2010
SIP Device Name: SPA 2102
ISP Name: Acanac
Computer OS: XP

Re: People say I sound far away

Post by Avster »

FPL-steve wrote:
Avster wrote:
FPL-steve wrote:Have you tried a different phone handset? That's the #1 cause of these types of issues
Not realy... so your saying that I am limited with which phones I can use? Is there no settings to increase/decrease the volume on calls?
You aren't limited to phones. But cheap or damaged phones can cause those sound issues you're experiencing. I always suggest simply trying a different handset before diving into the ATA settings and tweaking in there.
The phone is brand new so i dont think its the phone........ after researching this matter i found out that simply increasing the FXS Port Input Gain--- fixed the issue... The other side can hear me better now.
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