Grandstream HT702 Setup Guide

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Jake
Technical Support
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Joined: 10/18/2009

Grandstream HT702 Setup Guide

Post by Jake »

Credits to Val, thank you for your help.

The attached PDF will help you set up your Grandstream HT702 device from scratch. It is a known working configuration so if you are having troubles with your Grandstream HT702 reset back to defaults and follow this guide.

Edit by LiptonBrisk: Set “SIP Registration Failure Retry Wait Time” to 120 seconds.

Enabling "Allow Incoming SIP Messages from SIP Proxy Only" is a good idea for preventing SIP scanners/hackers. However, you may want to change that setting to "No" because FPL to FPL and Fongo to FPL calls may not work with that setting enabled, depending on the server being used and how switches FPL uses are configured. Fongo Home Phone has this setting disabled

Do what Mango wrote below.
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Mango
Tried and True
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SIP Device Name: OBi110
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ISP Name: Telus
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Router: Toastman Tomato

Re: Grandstream HT702 Setup Guide

Post by Mango »

To prevent one-way or no audio with the new FPL switches, the firmware of your device may need to be updated. You should be using at least 1.0.7.3. You may download the latest version from http://www.grandstream.com/support/firmware.

Once the new firmware is installed, set SIP REGISTER Contact Header Uses to WAN address.
splinter
Just Passing Thru
Posts: 7
Joined: 03/18/2015
SIP Device Name: HT702
ISP Name: Rogers
Router: AC 1700 Nighthawk

Re: Grandstream HT702 Setup Guide

Post by splinter »

The setup is a little dated. Please find attached PDF of setup for HT702 using Latest firmware 1.0.8.2 - Splinter
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Fongo Support
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Re: Grandstream HT702 Setup Guide

Post by Fongo Support »

splinter wrote:The setup is a little dated. Please find attached PDF of setup for HT702 using Latest firmware 1.0.8.2 - Splinter
Hi,

NAT Traversal->Keep alive needs to be enabled.

Can you please make the change?

Thanks,
splinter
Just Passing Thru
Posts: 7
Joined: 03/18/2015
SIP Device Name: HT702
ISP Name: Rogers
Router: AC 1700 Nighthawk

Re: Grandstream HT702 Setup Guide

Post by splinter »

The original attached file is updated to the post.. Let me know if it did not work out. Feel free to trim out the post. All the best... Splinter
shaan
Just Passing Thru
Posts: 5
Joined: 02/10/2017
SIP Device Name: HT702 GRANDSTREAM
Firmware Version: Program -- 1.0.4.14
ISP Name: DSL- EBOX INC (FROM BELL TELEPHONE)
Computer OS: WINDOWS 10
Router: TP LINK WIRELESS MODEM

Re: Grandstream HT702 Setup Guide- PORT 2

Post by shaan »

Dear Sir
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2.
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shaan
Just Passing Thru
Posts: 5
Joined: 02/10/2017
SIP Device Name: HT702 GRANDSTREAM
Firmware Version: Program -- 1.0.4.14
ISP Name: DSL- EBOX INC (FROM BELL TELEPHONE)
Computer OS: WINDOWS 10
Router: TP LINK WIRELESS MODEM

Re: Grandstream HT702 Setup Guide

Post by shaan »

Dear Sir
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2.
shaan
Just Passing Thru
Posts: 5
Joined: 02/10/2017
SIP Device Name: HT702 GRANDSTREAM
Firmware Version: Program -- 1.0.4.14
ISP Name: DSL- EBOX INC (FROM BELL TELEPHONE)
Computer OS: WINDOWS 10
Router: TP LINK WIRELESS MODEM

Re: Grandstream HT702 Setup Guide

Post by shaan »

Hi Jack
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2. please see attached PORT 2 snapshots from my device
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Liptonbrisk
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Re: Grandstream HT702 Setup Guide

Post by Liptonbrisk »

shaan wrote: i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2. please see attached PORT 2 snapshots from my device

1. If you have your own router, ensure that whatever Bell gave you is in bridge mode. Do PPoE login with your own router.
Visit http://forums.redflagdeals.com/please-s ... r-1993629/

2. Don't use the same proxy server for both ports. On port 2, try voip4.freephoneline.ca:6060

3. SIP user ID and Authenticate password need info

4. Reregister before Expiration should be 0

5. Enable SIP Options Keep Alive should be Yes

7. SIP OPTIONS Keep Alive Interval should be 20
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Liptonbrisk
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Posts: 3049
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SIP Device Name: Obihai 202/2182, Groundwire
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ISP Name: FTTH
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Router: Asuswrt-Merlin & others

Re: Grandstream HT702 Setup Guide

Post by Liptonbrisk »

splinter wrote:The setup is a little dated. Please find attached PDF of setup for HT702 using Latest firmware 1.0.8.2 - Splinter

https://support.freephoneline.ca/hc/en- ... redentials
Enable SIP Options Keep Alive should be Yes
SIP OPTIONS Keep Alive Interval should be 20
SIP Registration Failure Retry Wait Time (the first one) should be 120

I would probably increase this to 6 to try to avoid potential temporary IP bans: SIP OPTIONS Keep Alive Max Lost
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
jsk
One Hit Wonder
Posts: 1
Joined: 01/06/2011
SIP Device Name: Grandstream HT702 ATA
Firmware Version: 1.0.10.3
ISP Name: Bell Fibe
Computer OS: Windows 7
Router: Buffalo WZR-1750DHPD

Re: Grandstream HT702 Setup Guide

Post by jsk »

splinter wrote:The setup is a little dated. Please find attached PDF of setup for HT702 using Latest firmware 1.0.8.2 - Splinter
The latest firmware for HT702 is 1.0.10.3 which I am running but having a few issues recently - using Line 1 only.

Could anyone please provide the latest setup for this firmware version as a single downloadable PDF?

I've followed the thread but many have had input which is all good.

However, it would be good to see one consolidated version applied to 1.0.10.3.

Thanks!