CISCO-SPA112 Setup Guide

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Jake
Technical Support
Posts: 2837
Joined: 10/18/2009

CISCO-SPA112 Setup Guide

Post by Jake »

Credits to Val, thank you for your help.

The attached PDF will help you set up your SPA112 device from scratch. It is a known working configuration so if you are having troubles with your SPA112 reset back to defaults and follow this guide.

Edit by LiptonBrisk: 1.Navigate to Voice-->SIP tab-->SIP Timer Values (sec)-->Reg Retry Intvl should be 120 seconds
https://support.freephoneline.ca/hc/en- ... redentials

2. (Do what Mango wrote below.)
In your SPA112 ATA, navigate to Voice-->SIP tab-->NAT Support Parameters, and make sure that the following settings are enabled:

a)Handle VIA received-->yes
b)Handle VIA rport-->yes
c)Substitute VIA Addr-->yes

3. In your SPA112 ATA, navigate to Voice-->Line 1 (or whatever Line you're using for FPL)-->SIP settings, and change SIP Port to a random number between 30000 and 60000. Do this for security reasons (to help avoid SIP Scanners/hackers). Also, this step may help to temporarily address a corrupted NAT association that's developed between a router and ATA (if you're having registration issues, try selecting a new random port number in this range, and then reboot the ATA. If that works, you were dealing with a corrupted/stale NAT association in your router).

4. In your ATA, navigate to Voice-->Line (whichever you use for FPL)-->Supplementary Service Subscription-->Block CID Serv:
a) change to no
b) Click "submit"

Having Block CID Serv enabled was a reported issue with SPA112s dropping calls after 15 minutes with FPL.
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Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: CISCO-SPA112 Setup Guide

Post by Mango »

To prevent one-way or no audio with the new FPL switches, set the following from within Voice >> SIP:

Handle VIA received: yes
Handle VIA rport: yes
Substitute VIA Addr: yes
daman101
Just Passing Thru
Posts: 5
Joined: 06/19/2015
SIP Device Name: Cisco SPA112
ISP Name: Xplornet
Computer OS: Windows 7
Router: Asus

Re: CISCO-SPA112 Setup Guide

Post by daman101 »

I'm still having major problems with voice on one side only.
It doesn't always happen, but about 9/10 tries result in either me not hearing the other person or vice versa. I've followed this guide as well as applied the VIA settings.

Are there any other tweaks I can try? My firmware is up to date too and I also tried completely wiping my settings and following this guide.

Thanks!
Mango
Tried and True
Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: CISCO-SPA112 Setup Guide

Post by Mango »

I replied in the other thread you posted in: http://forum.fongo.com/viewtopic.php?f= ... 738#p70738
tinky41
Just Passing Thru
Posts: 3
Joined: 09/10/2015
Computer OS: windows 8.1

Re: CISCO-SPA112 Setup Guide

Post by tinky41 »

thanks... It's work great !!!!
thanhdo
Just Passing Thru
Posts: 4
Joined: 02/05/2016
SIP Device Name: spa122
Firmware Version: 1.3.3 (015)
Computer OS: window 10
Router: Hitron CGN3

Re: CISCO-SPA122 Setup Guide

Post by thanhdo »

Can someone place the set up for cisco spa122 please
Mango
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Posts: 411
Joined: 08/14/2014
SIP Device Name: OBi110
Firmware Version: 1.3.0 (Build: 2824)
ISP Name: Telus
Computer OS: Windows 7
Router: Toastman Tomato

Re: CISCO-SPA112 Setup Guide

Post by Mango »

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Liptonbrisk
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Posts: 3080
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SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: CISCO-SPA112 Setup Guide

Post by Liptonbrisk »

Latest ATA firmware is found here: https://www.cisco.com/c/en/us/support/u ... -downloads.

I don't know whether this T1 bug has been fixed in the latest firmware for SPA112/SPA122 ATAs: https://community.cisco.com/t5/atas-gat ... -p/1930651.
Basically firmwares were using 10% of the value for T1 that was listed.

a) If that bug still exists, navigate to Voice-->SIP-->SIP Timer Values-->T1
Change SIP T1 to 10.

b) If that bug doesn't exist, change SIP T1 to 1.

For an explanation of this issue, visit http://www.dslreports.com/forum/r294151 ... SIP-T1-bug, and read Mango's posts, in particular http://www.dslreports.com/forum/r29451649-.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
Posts: 3080
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others

Re: CISCO-SPA112 Setup Guide

Post by Liptonbrisk »

Firewalls are important. UPnP can be bad. Port forwarding, unless there's no other choice, is bad. DMZ is worse.

"Dump these insecure phone adapters because we're not fixing them, says Cisco"
https://www.theregister.com/AMP/2023/05 ... rabilitty/


https://sec.cloudapps.cisco.com/securit ... de-UqhyTWW
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.