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DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
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4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
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by Jake » 07/17/2014
Credits to Val, thank you for your help.
The attached PDF will help you set up your SPA112 device from scratch. It is a known working configuration so if you are having troubles with your SPA112 reset back to defaults and follow this guide.
Edit: 1.
Navigate to Voice-->SIP tab-->SIP Timer Values (sec)-->Reg Retry Intvl should be 120 seconds
https://support.freephoneline.ca/hc/en- ... redentials
2. (Do what Mango wrote below.)
In your SPA112 ATA, navigate to Voice-->SIP tab-->NAT Support Parameters, and make sure that the following settings are enabled:
a)Handle VIA received-->yes
b)Handle VIA rport-->yes
c)Substitute VIA Addr-->yes
3. In your SPA112 ATA, navigate to Voice-->Line 1 (or whatever Line you're using for FPL)-->SIP settings, and change SIP Port to a random number between 30000 and 60000. Do this for security reasons (to help avoid SIP Scanners/hackers). Also, this step may help to temporarily address a corrupted NAT association that's developed between a router and ATA (if you're having registration issues, try selecting a new random port number in this range, and then reboot the ATA. If that works, you were dealing with a corrupted/stale NAT association in your router).
4. In your ATA, navigate to Voice-->Line (whichever you use for FPL)-->Supplementary Service Subscription-->Block CID Serv:
a) change to no
b) Click "submit"
Having Block CID Serv enabled was a reported issue with SPA112s dropping calls after 15 minutes with FPL.
- Attachments
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CISCO_SPA112_ATA_Config_FreePhoneLine_Updated.pdf
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Jake
- Technical Support
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by Mango » 01/16/2015
To prevent one-way or no audio with the new FPL switches, set the following from within Voice >> SIP:
Handle VIA received: yes
Handle VIA rport: yes
Substitute VIA Addr: yes
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Mango
- Tried and True
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- Posts: 411
- Joined: 08/14/2014
- SIP Device Name: OBi110
- Firmware Version: 1.3.0 (Build: 2824)
- ISP Name: Telus
- Computer OS: Windows 7
- Router: Toastman Tomato
by daman101 » 08/21/2015
I'm still having major problems with voice on one side only.
It doesn't always happen, but about 9/10 tries result in either me not hearing the other person or vice versa. I've followed this guide as well as applied the VIA settings.
Are there any other tweaks I can try? My firmware is up to date too and I also tried completely wiping my settings and following this guide.
Thanks!
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daman101
- Just Passing Thru
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- Posts: 5
- Joined: 06/19/2015
- SIP Device Name: Cisco SPA112
- ISP Name: Xplornet
- Computer OS: Windows 7
- Router: Asus
by Mango » 08/22/2015
I replied in the other thread you posted in:
viewtopic.php?f=8&t=15120&p=70738#p70738
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Mango
- Tried and True
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- Posts: 411
- Joined: 08/14/2014
- SIP Device Name: OBi110
- Firmware Version: 1.3.0 (Build: 2824)
- ISP Name: Telus
- Computer OS: Windows 7
- Router: Toastman Tomato
by tinky41 » 09/18/2015
thanks... It's work great !!!!
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tinky41
- Just Passing Thru
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by thanhdo » 02/06/2016
Can someone place the set up for cisco spa122 please
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thanhdo
- Just Passing Thru
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- SIP Device Name: spa122
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- Router: Hitron CGN3
by Mango » 02/06/2016
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Mango
- Tried and True
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- Posts: 411
- Joined: 08/14/2014
- SIP Device Name: OBi110
- Firmware Version: 1.3.0 (Build: 2824)
- ISP Name: Telus
- Computer OS: Windows 7
- Router: Toastman Tomato
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