Credits to Val, thank you for your help.
The attached PDF will help you set up your Grandstream HT702 device from scratch. It is a known working configuration so if you are having troubles with your Grandstream HT702 reset back to defaults and follow this guide.
Edit by LiptonBrisk: Set “SIP Registration Failure Retry Wait Time” to 120 seconds.
Enabling "Allow Incoming SIP Messages from SIP Proxy Only" is a good idea for preventing SIP scanners/hackers. However, you may want to change that setting to "No" because FPL to FPL and Fongo to FPL calls may not work with that setting enabled, depending on the server being used and how switches FPL uses are configured. Fongo Home Phone has this setting disabled
Do what Mango wrote below.
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Grandstream HT702 Setup Guide
Forum rules
DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
3. Please title your topics with only the name and model of your device so users can easily find the information they need.
4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
Please stay on topic
DISCLAIMER
This forum is for those users who have already purchased a configuration file with the SIP settings needed to configure any SIP compatible device.
1. Please use this forum only as a means to share your configuration advice and guides for ATA devices and SIP clients that you are using with our service.
2. For any questions relating to device configuration, please use the other forum sections or post your question directly in the device topic that your question is meant for.
3. Please title your topics with only the name and model of your device so users can easily find the information they need.
4. Preferable format for posting here is compressing your screenshots of your successfully configured device into a .zip file, and post a brief description of the configuration.
Please stay on topic
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Jake
- Technical Support
- Posts: 2837
- Joined: 10/18/2009
Grandstream HT702 Setup Guide
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Mango
- Tried and True
- Posts: 411
- Joined: 08/14/2014
- SIP Device Name: OBi110
- Firmware Version: 1.3.0 (Build: 2824)
- ISP Name: Telus
- Computer OS: Windows 7
- Router: Toastman Tomato
Re: Grandstream HT702 Setup Guide
To prevent one-way or no audio with the new FPL switches, the firmware of your device may need to be updated. You should be using at least 1.0.7.3. You may download the latest version from http://www.grandstream.com/support/firmware.
Once the new firmware is installed, set SIP REGISTER Contact Header Uses to WAN address.
Once the new firmware is installed, set SIP REGISTER Contact Header Uses to WAN address.
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splinter
- Just Passing Thru
- Posts: 7
- Joined: 03/18/2015
- SIP Device Name: HT702
- ISP Name: Rogers
- Router: AC 1700 Nighthawk
Re: Grandstream HT702 Setup Guide
The setup is a little dated. Please find attached PDF of setup for HT702 using Latest firmware 1.0.8.2 - Splinter
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Fongo Support
- Site Moderator
- Posts: 1689
- Joined: 01/01/2013
Re: Grandstream HT702 Setup Guide
Hi,splinter wrote:The setup is a little dated. Please find attached PDF of setup for HT702 using Latest firmware 1.0.8.2 - Splinter
NAT Traversal->Keep alive needs to be enabled.
Can you please make the change?
Thanks,
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splinter
- Just Passing Thru
- Posts: 7
- Joined: 03/18/2015
- SIP Device Name: HT702
- ISP Name: Rogers
- Router: AC 1700 Nighthawk
Re: Grandstream HT702 Setup Guide
The original attached file is updated to the post.. Let me know if it did not work out. Feel free to trim out the post. All the best... Splinter
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shaan
- Just Passing Thru
- Posts: 5
- Joined: 02/10/2017
- SIP Device Name: HT702 GRANDSTREAM
- Firmware Version: Program -- 1.0.4.14
- ISP Name: DSL- EBOX INC (FROM BELL TELEPHONE)
- Computer OS: WINDOWS 10
- Router: TP LINK WIRELESS MODEM
Re: Grandstream HT702 Setup Guide- PORT 2
Dear Sir
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2.
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2.
You do not have the required permissions to view the files attached to this post.
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shaan
- Just Passing Thru
- Posts: 5
- Joined: 02/10/2017
- SIP Device Name: HT702 GRANDSTREAM
- Firmware Version: Program -- 1.0.4.14
- ISP Name: DSL- EBOX INC (FROM BELL TELEPHONE)
- Computer OS: WINDOWS 10
- Router: TP LINK WIRELESS MODEM
Re: Grandstream HT702 Setup Guide
Dear Sir
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2.
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2.
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shaan
- Just Passing Thru
- Posts: 5
- Joined: 02/10/2017
- SIP Device Name: HT702 GRANDSTREAM
- Firmware Version: Program -- 1.0.4.14
- ISP Name: DSL- EBOX INC (FROM BELL TELEPHONE)
- Computer OS: WINDOWS 10
- Router: TP LINK WIRELESS MODEM
Re: Grandstream HT702 Setup Guide
Hi Jack
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2. please see attached PORT 2 snapshots from my device
i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2. please see attached PORT 2 snapshots from my device
You do not have the required permissions to view the files attached to this post.
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Liptonbrisk
- Technical Support
- Posts: 3233
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Grandstream HT702 Setup Guide
shaan wrote: i have been using Grandstream HT 702 for home phone ( voip unlock key) since 2013 on PORT 1. i purchased another voip unlock key to have secondary phone line PORT 2 at home in February 2017. but i never ever able to configure my 2nd port. please help me configure PORT 2. i did try lot reading forums but never actually understand how to make my port 2 working. i am not tech guy but trying to make working. i am using bell fibre optics internet home. please some one help me to make my secondary phone line working on port 2. please see attached PORT 2 snapshots from my device
1. If you have your own router, ensure that whatever Bell gave you is in bridge mode. Do PPoE login with your own router.
Visit http://forums.redflagdeals.com/please-s ... r-1993629/
2. Don't use the same proxy server for both ports. On port 2, try voip4.freephoneline.ca:6060
3. SIP user ID and Authenticate password need info
4. Reregister before Expiration should be 0
5. Enable SIP Options Keep Alive should be Yes
7. SIP OPTIONS Keep Alive Interval should be 20
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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Liptonbrisk
- Technical Support
- Posts: 3233
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Grandstream HT702 Setup Guide
splinter wrote:The setup is a little dated. Please find attached PDF of setup for HT702 using Latest firmware 1.0.8.2 - Splinter
https://support.freephoneline.ca/hc/en- ... redentials
Enable SIP Options Keep Alive should be Yes
SIP OPTIONS Keep Alive Interval should be 20
SIP Registration Failure Retry Wait Time (the first one) should be 120
I would probably increase this to 6 to try to avoid potential temporary IP bans: SIP OPTIONS Keep Alive Max Lost
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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jsk
- One Hit Wonder
- Posts: 1
- Joined: 01/06/2011
- SIP Device Name: Grandstream HT702 ATA
- Firmware Version: 1.0.10.3
- ISP Name: Bell Fibe
- Computer OS: Windows 7
- Router: Buffalo WZR-1750DHPD
Re: Grandstream HT702 Setup Guide
The latest firmware for HT702 is 1.0.10.3 which I am running but having a few issues recently - using Line 1 only.splinter wrote:The setup is a little dated. Please find attached PDF of setup for HT702 using Latest firmware 1.0.8.2 - Splinter
Could anyone please provide the latest setup for this firmware version as a single downloadable PDF?
I've followed the thread but many have had input which is all good.
However, it would be good to see one consolidated version applied to 1.0.10.3.
Thanks!