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Re: Linksys SPA 2102

PostPosted: 06/01/2010
by dp18
after doing a number of searches on google i found a post where someone said to enter the folliwng string:
****7932#1#1
this will apparantly allow you to log into when you have a wireless router.
I tired it and it did work.

But now i keyed in all the info from the attachment in this forum and I get a dial tone but when I call any number i get a busy signal.

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by FONGO_kris
Have you opened all the required ports in your router?

UDP: 5060 - 6061, 10,000 - 20,000

Also, are there any foreign characters in your Display Name, ie. &,%,$,# etc...

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by dp18
I have not done anythign with my router.
how would i do that?
how do i see if there are any foreign characters in my display name? i don't recall entering a display name anywhere...

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by FONGO_kris
Under Line 1, the subheading "Subscriber Information" there should be:

Display Name: _______________ Username: _______________

Password: _______________

In that order usually.

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by dp18
and i would enter the SIP username and password there?

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by dp18
GOT IT.

thank you for all the help!!

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by zhuanyi
Tried to put the VOIP box into the DMZ zone this morning, still can't get anything....
Could anyone please help? Thanks!

zhuanyi wrote:Just got the configuration file today although the order were only submitted on Thursday, you guys are FAST!!!!!
Everything seems to work, I was able to dial calls and receive calls and phone rings as normal...
ALL BUT ONE!
I can't hear any outgoing voice!!!

I checked the STUN was disabled and my line 1 is connected to iTalkBB, which I still have a contract with and can't mess around, so I basically used line 2 to do all the configuration. However, I checked that restricted domain will only affect Line 1 correct? I actually verified this with the sales before made the purchase...

Where else could it go wrong? My softphone version does not seems to work either, which I did not realise before I made the purchase, is there any firewall port that needs to be opened? I do not recall I need to do anything for iTalkBB though...

Please help, thanks!

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by FONGO_steve
zhuanyi wrote:Tried to put the VOIP box into the DMZ zone this morning, still can't get anything....
Could anyone please help? Thanks!

zhuanyi wrote:Just got the configuration file today although the order were only submitted on Thursday, you guys are FAST!!!!!
Everything seems to work, I was able to dial calls and receive calls and phone rings as normal...
ALL BUT ONE!
I can't hear any outgoing voice!!!

I checked the STUN was disabled and my line 1 is connected to iTalkBB, which I still have a contract with and can't mess around, so I basically used line 2 to do all the configuration. However, I checked that restricted domain will only affect Line 1 correct? I actually verified this with the sales before made the purchase...

Where else could it go wrong? My softphone version does not seems to work either, which I did not realise before I made the purchase, is there any firewall port that needs to be opened? I do not recall I need to do anything for iTalkBB though...

Please help, thanks!



Out of curiosity, have you tried with the ATA directly on your modem, bypassing the router all together? I know it's in the DMZ, but let's try and keep things as simple as possible for troubleshooting sake.

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by zhuanyi
Except the router is in my landlord's room which is off-limit to me (although I have access to the control panel)...
Is there something I should try to ping or do something about?

FPL-steve wrote:
zhuanyi wrote:Tried to put the VOIP box into the DMZ zone this morning, still can't get anything....
Could anyone please help? Thanks!

zhuanyi wrote:Just got the configuration file today although the order were only submitted on Thursday, you guys are FAST!!!!!
Everything seems to work, I was able to dial calls and receive calls and phone rings as normal...
ALL BUT ONE!
I can't hear any outgoing voice!!!

I checked the STUN was disabled and my line 1 is connected to iTalkBB, which I still have a contract with and can't mess around, so I basically used line 2 to do all the configuration. However, I checked that restricted domain will only affect Line 1 correct? I actually verified this with the sales before made the purchase...

Where else could it go wrong? My softphone version does not seems to work either, which I did not realise before I made the purchase, is there any firewall port that needs to be opened? I do not recall I need to do anything for iTalkBB though...

Please help, thanks!



Out of curiosity, have you tried with the ATA directly on your modem, bypassing the router all together? I know it's in the DMZ, but let's try and keep things as simple as possible for troubleshooting sake.

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by zhuanyi
This is probably the most silly mistake you gonna hear...but I actually don't think I saved the settings in my router to add my VOIP box to DMZ...
Just tried it again, now it works, OH-YAY!!!
Thanks freephoneline.ca guys!



FPL-steve wrote:
zhuanyi wrote:Tried to put the VOIP box into the DMZ zone this morning, still can't get anything....
Could anyone please help? Thanks!

zhuanyi wrote:Just got the configuration file today although the order were only submitted on Thursday, you guys are FAST!!!!!
Everything seems to work, I was able to dial calls and receive calls and phone rings as normal...
ALL BUT ONE!
I can't hear any outgoing voice!!!

I checked the STUN was disabled and my line 1 is connected to iTalkBB, which I still have a contract with and can't mess around, so I basically used line 2 to do all the configuration. However, I checked that restricted domain will only affect Line 1 correct? I actually verified this with the sales before made the purchase...

Where else could it go wrong? My softphone version does not seems to work either, which I did not realise before I made the purchase, is there any firewall port that needs to be opened? I do not recall I need to do anything for iTalkBB though...

Please help, thanks!



Out of curiosity, have you tried with the ATA directly on your modem, bypassing the router all together? I know it's in the DMZ, but let's try and keep things as simple as possible for troubleshooting sake.
[/quote]

Re: Linksys SPA 2102

PostPosted: 06/01/2010
by FONGO_kris
No problem, always here to either help or enlighten!

Re: Linksys SPA 2102

PostPosted: 07/03/2010
by dp18
My sister is having a problem with her phone system.
anytime someone calls her line they either get a busy signal or it says they are not available.
I am assuming there is some sort of setting that needs to be changed but I have no idea what it would be.

They have no problems calling out.

any ideas?
thanks,

Re: Linksys SPA 2102

PostPosted: 07/03/2010
by callopsitte
I've noticed when you are logged on in your account (meaning if you log in your FPL account on the internet) or you're using the softphone and it is not out on your computer you get that kind of response when calling into it.

Re: Linksys SPA 2102

PostPosted: 07/03/2010
by dp18
Hi,
I know I am on my account, my sister is not that good with this stuff so I am trying to help her out.
It is not for the softphone. I set everything up for her on her comp with her login details and she is able to make calls but I forgot to check if she can receive calls.

Re: Linksys SPA 2102

PostPosted: 07/22/2010
by brddd
I have my Linksys SPA-2101 working well with my SIP configuration, however when I do *98 to check voicemail I get a fast busy.

Using a SIP client on my iPhone (Acrobits Softphone) *98 works fine.

Does anyone know what setting I need to configure to get *98 to work with the SPA-2102?

I'm guessing it has to do with my dial plan which is: (911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.)

Thanks.

Re: Linksys SPA 2102

PostPosted: 08/08/2010
by emo_tr
Hey guys,

I was so lucky to have received the SIP information 10 minutes after I had paid it, on a Friday, and by Monday night my bell phone was transferred and ported, thanks a lot you guys are so good ☺. the sound quality is cristal clear

Just a quick question for you, Steve and Kris, how can I set the ATA (2102) so that the message indicator can stop blinking after I have listened to all messages? Now it blinks for 30 minutes after all the massages have been deleted.

Thanks,
Emil

Re: Linksys SPA 2102

PostPosted: 09/21/2010
by manno81
I have 2 problems with my SPA2102 one when ever someone calls on my phone my time and date on the device changes too 1/1/2003 12:00 for no reason and I have to set it up again to the proper info or else my phones have the wrong info on them. Second Out of nowhere when ever I call on my house phone, cause everything is setup as a house phone. My # is block for everybody. Before people could see my # but now its block ID and phone #. Can someone help me cause I tried everything and it does work. thanks

Re: Linksys SPA 2102

PostPosted: 09/23/2010
by Funkytown
manno81 wrote:but now its block ID and phone #. Can someone help


to unblock your number its *31
to block your number its *30

maybe this wont work on your model, but try and let me know

Re: Linksys SPA 2102

PostPosted: 09/23/2010
by Funkytown
emo_tr wrote:after I have listened to all messages? Now it blinks for 30 minutes after all the massages have been deleted.


there is a setting in most ATA's to disable this

Re: Linksys SPA 2102

PostPosted: 10/08/2010
by before2012
why is it your 2102 setup pictures are not the same us mine? i have a lot more things to feel in. before you ask. yes my ata is a 2102 linksys.
problems im having:
when i call my freephoneline number its only works 20% off the time. iT JUST RINGS AND RINGS BUT THE PHONE NEVER RINGS(before you ask, my phone is set up correct and its not broken)
It does not also go into voice mail when the phone does ring. please remember i hear it ring out when i place the call but it does not ring back to the other side. can anyone help?


i love freephoneline and been using it for almost 3 years but its time i get this fix and use it as my primary phone and i want to fix this

Re: Linksys SPA 2102

PostPosted: 10/08/2010
by before2012
can you please show the setting on this great linksys but with the new firmare? the upgrade is 5.2.5 and it looks very different with much more settings on....please help and post it with new pictures. thank you so much.
the firmware you used on this 2102 is very old.

Re: Linksys SPA 2102

PostPosted: 10/26/2010
by manno81
Funkytown wrote:
to unblock your number its *31
to block your number its *30

maybe this wont work on your model, but try and let me know


Why do you say that? The answer you gave me is not for the SPA-2102? I'm gonna try it tonite and thanks for the help if you got it right for me.

Re: Linksys SPA 2102

PostPosted: 11/11/2010
by Lou
I have what is probably a dumb question. I received my SIP package today and have a question about the Dial Plan. Should the X's be replaced with my number or is it entered the way it is? (911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.) If so please give example.
Thanks

Re: Linksys SPA 2102

PostPosted: 11/11/2010
by FONGO_steve
Lou wrote:I have what is probably a dumb question. I received my SIP package today and have a question about the Dial Plan. Should the X's be replaced with my number or is it entered the way it is? (911|[2-9]xxxxxxxxx|1xxxxxxxxxx|011xxxxxxxxxxxx.|98*|[6-7]x*xxxxxxxxxxx.) If so please give example.
Thanks

The x's should remain how they are.

Re: Linksys SPA 2102

PostPosted: 11/11/2010
by FONGO_kris
The x's indicate digits, such as with 011xxxxxxxxxxxx. it would allow the dialing of 011, and to expect 12 digits and the '.' is to allow more if needed; 1xxxxxxxxxx is to allow the dialing of 1 and up to 10 digits after, the absence of the period dials the number after a 3 second pause if nothing is entered.