Wouldn't it be nice if all text messages got through

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Tzak
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Wouldn't it be nice if all text messages got through

Post by Tzak »

When I request a reset code from a financial institution I expect it to come through but no, apparently it's getting blocked over and over for one reason or another . This and occasionally personal texts don't get through. I guess that's what I should expect from a free texting service, oh wait I'm actually paying for this...
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lustucru
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Re: Wouldn't it be nice if all text messages got through

Post by lustucru »

You can receive security codes to Fongo Mobile from Google, Microsoft and Yahoo. However, financial institutions do not send such codes to a Voip phone number or a free email address for security reasons.
vincent604
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Re: Wouldn't it be nice if all text messages got through

Post by vincent604 »

If the app has this kind of limitation then it would probably be better if you clearly communicate it in messaging and store sections
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lustucru
Technical Support
Posts: 208
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
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ISP Name: Bell Fibe 300/300
Computer OS: Windows 7 Pro 64 bits
Router: Bell hub 1000
Smartphone Model: Moto E
Android Version: Android 6.0
Location: Montreal (QC)

Re: Wouldn't it be nice if all text messages got through

Post by lustucru »

The limitation originates from financial institutions. They have a database of VOIP phones and free email addresses. I experienced that earlier this year when I called CIBC to reset my password. They refused to send the reset code to Fongo and bell.net email and the reason they provided is 'security'.
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