Why no Kelowna BC numbers? Anyone dare respond?

[Randiemmills]

Greetings,

I have been a user of free phone line since about 2008.

I’ve seen this service grow and grow.

New exchanges everywhere. Everywhere except for the interior of BC, namely Kelowna.

The market for a service here is huge, but I’ve been told that Fongo can not and will not buy banks of numbers sold by the distributor of them in Kelowna and surrounding areas.

Is this true? Set me straight!

I doubt this posting will get any response, but I hope it does.

Cheers,

Randy

[bridonca]

If I were to guess, I think it comes down to BC not having that many area codes for the population, and because of that, Fongo is not able to get the exchanges they want. In Nova Scotia, exchanges get given away like candy, because you have a new empty area code just looking for telco providers, serving around a million people.

[Randiemmills]

Not true. Here in BC, we have 2 new exchanges that are new. 236 and 672, and they both have thousands of numbers available.
The true problem is who are the brokers for the numbers here in BC, and elsewhere.

One of them is Iristel, which supplies all the numbers for Fongo, and the other company Fibernetics, which is the competing supplier.

It seems that Fibernetics somehow holds the rights to certain areas, Kelowna being one of them.

So to me it appears that these 2 companies won’t cooperate and sell numbers to each other.

Someone out there, prove me wrong?

[Jake]

I would suggest you send in a support ticket on this one if you want an official answer.

https://support.fongo.com/hc/en-us/requests/new

If you have, and the official answer was the one you stated in your first post, then I don't think there are going to be any other answers.

I was a little hesitant in actually responding to you posts as, if you knew or not, they were set out to be slightly provocative. You seem to be looking for someone to disagree with you. With that in mind, this will be my final post on the matter, and you may find that others will not reply for the same reason.

[Randiemmills]

Sometimes one must ask the tough questions.

Really? I’d love to be corrected on my postings.

Contacting this company about anything is an exercise in futility.

I know, I’ve had a fully paid unlocked voip adapter, with one of the original 604-283-xxxx
Since about 2007 ish, and they are good people who run this company, but profits are narrow so customer service is limited

[bridonca]

A few things. Fibernetics owns Fongo, and Fongo will not pay a company like Iristel for numbers. Fongo will not provide numbers in that area until Fibernetics decides it is able to get that exchange. I am sure Fibernetics has their reasons not serving Kelowna right now, very likely beyond their control. So their best move is to say nothing.

Another thing I noticed was that a lot of competitors are represented in Kelowna, Iristel, Allstream, Distributel, even Comwave. Telus seems to have at least 75% of the exchanges for Kelowna. I notice there is not one exchange represented by Fibernetics. I say this, because in Nova Scotia, there are quite a few exchanges that Fibernetics owns, but are not available on the Fongo client, as of yet.

https://localcallingguide.com/lca_prefi ... xch=016290

In all honesty, we are pretty much in the dark on the goings on in Fongo as you are. We can make educated guesses though.

[Randiemmills]

Btw,

I am a West Coast guy, but 3 generations prior to me are maritimers. Moose head and Alpine. Lol

I totally agree with your posting!

It seems in Canada, pretty much every provider seems to have its protected territory.

I wonder what would happen if I tried to port out a Fibernetics number to an Iristel number?

My guess is that the system would say not possible, however, legally and according to the CRTC, it must be possible.

I have numbers with both of them. Perhaps I’ll give it a try and when they say no, push the issue to the crtc.

Have a great day!

[bridonca]

A provider has to have a presence in the area to be able to port in and out a number in the area. So no go.