Call drops every 4 minutes.

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Call drops every 4 minutes.

Postby cvsramos » 08/15/2022

User of World Edition here, trying to call numbers inn Nova Scotia.

This happens in both 4G and wife connections. Idk what to look for to provide more information.
I noticed that the app goes to red (like disconnected) for a second and then returns to connected.

Any help would be appreciated.
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Re: Call drops every 4 minutes.

Postby Liptonbrisk » 08/15/2022

You can submit a technical support request at https://support.fongo.com/hc/en-us/requests/new.
When using Fongo Mobile, you’re connecting to servers in Ontario, Canada, by the way.
Severe ping spikes can make calls drop.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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