Unable to make calls

Have a question or problem with your Fongo Mobile App? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Mobile Support Knowledge-base for more.

Unable to make calls

Postby fongodude » 01/30/2024

When i put in the number and hit dial nothing happens.

Also the hamburger menu works intermittently

I have reached out to technical support multiple times, i got a bunch of boiler plate answers and answers to questions i didn't ask. After much back and forth i was told to delete the app and reinstall it. I lost all my text messages (including the contact the CRTC with complaints texts) and the re-installation still did not fix the problem
Now they stopped replying.

I don't want to lose phone number to inactivity, incoming calls work but apparently thats not enough to keep the number.
Any suggestions? Device is a Samsung Galaxy Tab A.
fongodude
Just Passing Thru
 
Posts: 2
Joined: 10/17/2015

Return to Community Support

Who is online

Users browsing this forum: No registered users and 4 guests

cron