Port Number via PC

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ashgarg
One Hit Wonder
Posts: 1
Joined: 12/19/2018

Port Number via PC

Post by ashgarg »

Hi there - I'm trying to sign up for a new account and port my Telus number into Fongo via the PC.

Instructions say:
To Port your number to Fongo, please perform the following:
1. Login to www.fongo.com
*Recommend to use PC or Laptop
2. Click on “Online Store”.

[https://support.fongo.com/hc/en-us/arti ... r-Port-In-]

I just cannot see "Online Store" anywhere on the home page. What am I missing? How can I create an account and request porting of my old number via the PC?

Thanks!
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Liptonbrisk
Technical Support
Posts: 2772
Joined: 04/26/2010
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Re: Port Number via PC

Post by Liptonbrisk »

1. Read http://forum.fongo.com/viewtopic.php?f=32&t=4068

2. Login at https://account.fongo.com/login/

3. Click https://account.fongo.com/redirectToPurchase

You've posted in the Fongo Mobile forum but posted a Fongo Home Phone support link. The information you want to view is located at https://support.fongo.com/hc/en-us/arti ... e-accounts instead.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
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