Port-out

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Port-out

Postby Prosperious » 05/29/2021

Hi,

I would like to port my number away from fongo to another provider. The transfer has failed twice. How do I find out what is wrong? It seems there are "pending system changes" on the fongo side but I have not asked for any changes.

Thanks!
Prosperious
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Re: Port-out

Postby Liptonbrisk » 05/29/2021

System changes have nothing to do with you.

Porting information is specified here: https://www.fongo.com/how-to-transfer-t ... r-carrier/.

If you require more information from Fongo, you'll have to submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Responses are delayed due to the pandemic.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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