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Port-out

Posted: 05/29/2021
by Prosperious
Hi,

I would like to port my number away from fongo to another provider. The transfer has failed twice. How do I find out what is wrong? It seems there are "pending system changes" on the fongo side but I have not asked for any changes.

Thanks!

Re: Port-out

Posted: 05/29/2021
by Liptonbrisk
System changes have nothing to do with you.

Porting information is specified here: https://www.fongo.com/how-to-transfer-t ... r-carrier/.

If you require more information from Fongo, you'll have to submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Responses are delayed due to the pandemic.