I've gone through the troubleshooting procedures and nothing works. I'm not hearing the phone ring even though the party calling hears a ringing and can leave messages. I can however call out. Is this a Motorola issue or does Android 11 not allow 3P calls. I'm stumped and hope someone on this forum may have a solution.
I've double checked all the settings - both on the phone and on Fongo. Have also called Fido with whom I've a data plan and all's good there. Old phone no problems. I read somewhere that Google is blocking 3rd party cameras and wonder if it's same for 3P calls too. Anyone on Android 11 experienced problems with the Fongo app for receiving calls?
Thank you.
Unable to receive calls in new Moto G10 Android 11
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- Just Passing Thru
- Posts: 11
- Joined: 03/13/2014
- ISP Name: Cable
- Computer OS: Windows 7
- Router: Linksys
- Smartphone Model: Motorola Moto G10
- Android Version: Android 11
Re: Unable to receive calls in new Moto G10 Android 11
Just thought I'd post again. Incoming calls are also not coming through (not ringing on my end) on my old devices. I just tested two of them.
- Liptonbrisk
- Technical Support
- Posts: 2772
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Unable to receive calls in new Moto G10 Android 11
Does this happen while using cellular data (not on Wi-Fi)?
If this happens while on Wi-Fi only, visit viewtopic.php?f=8&t=20199 and provide the requested information.
Step 3 is not necessary to answer. However, try "Alternate Fongo Connection" in Fongo Mobile's settings, which is the same thing as trying to use voip4.freephoneline.ca:6060 to avoid buggy SIP ALG features in routers.
If this happens while on Wi-Fi only, visit viewtopic.php?f=8&t=20199 and provide the requested information.
Step 3 is not necessary to answer. However, try "Alternate Fongo Connection" in Fongo Mobile's settings, which is the same thing as trying to use voip4.freephoneline.ca:6060 to avoid buggy SIP ALG features in routers.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.
- Liptonbrisk
- Technical Support
- Posts: 2772
- Joined: 04/26/2010
- SIP Device Name: Obihai 202/2182, Groundwire
- Firmware Version: various
- ISP Name: FTTH
- Computer OS: Windows 64 bit
- Router: Asuswrt-Merlin & others
Re: Unable to receive calls in new Moto G10 Android 11
Also, you can submit a support request here: https://support.fongo.com/hc/en-us/requests/new.
I've never used your phone and can't test it.
I've never used your phone and can't test it.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at http://forum.fongo.com/viewforum.php?f=15.