Hi,
I have purchased a port in for my home phone number.
My landline has already been cut but I have not receive the port-in confirmation email yet.
I have not ask my actual provider to do os and they conform they did not cancel my phone. They advise to call Fongo.
I am without a phone at home and unable to receive calls on Fongo.
I have submitted 2 tickets to customer service. Looks like my request is not clear to them. They asked me to either purchase the port-in (which I already did) or to verify my follow me settings (which is not applicable to his issue).
Could someone orient me in what to do ?
Thanks,