Fongo doesn't want to take my money and to solve my problem.
I need to buy SMS on my Fongo World Edition. But it turned out that I cannot do it via Google Play (long story short: because Google Play paused payments):
![Image](https://i.ibb.co/MpPBdr7/no-payments.jpg)
OK, no problem. I can do it via the website. But it could not log in:
![Image](https://i.ibb.co/BGcVvVp/fongo-1-for-forum.png)
OK, no problem, let's restore the password. But - WTF - it says my account is deactivated:
![Image](https://i.ibb.co/xX3BjFC/fongo-2-for-forum.png)
But my account is active. Check it out:
![Image](https://i.ibb.co/d7PBnt1/i-exist.jpg)
I wrote several requests to Fongo Support, but they still didn't help me.
Moreover, they give contradictory information. First, they say that I should log in website:
![Image](https://i.ibb.co/FhyL6xj/web-yes.jpg)
But then they say that they don't have a website for Fong World:
![Image](https://i.ibb.co/yd6pfgr/web-no.jpg)
I'm confused.
I asked them 3 simple questions:
1) Please confirm whether my account exists. Because it does. Because I make and receive calls.
2) If it exists, please fix the problem with why I cannot log in to the website.
3) If you cannot fix it, give me a direct link (not via Google Play) to pay for SMS.
From May 18th they cannot fix it and take my money. Very weird.
I hope this Forum will help to wake them up. Thank you!