Fongo doesn't want to take my money and to solve my problem
Posted: 05/28/2022
Hello, everybody,
Fongo doesn't want to take my money and to solve my problem.
I need to buy SMS on my Fongo World Edition. But it turned out that I cannot do it via Google Play (long story short: because Google Play paused payments):
OK, no problem. I can do it via the website. But it could not log in:
OK, no problem, let's restore the password. But - WTF - it says my account is deactivated:
But my account is active. Check it out:
I wrote several requests to Fongo Support, but they still didn't help me.
Moreover, they give contradictory information. First, they say that I should log in website:
But then they say that they don't have a website for Fong World:
I'm confused.
I asked them 3 simple questions:
1) Please confirm whether my account exists. Because it does. Because I make and receive calls.
2) If it exists, please fix the problem with why I cannot log in to the website.
3) If you cannot fix it, give me a direct link (not via Google Play) to pay for SMS.
From May 18th they cannot fix it and take my money. Very weird.
I hope this Forum will help to wake them up. Thank you!
Fongo doesn't want to take my money and to solve my problem.
I need to buy SMS on my Fongo World Edition. But it turned out that I cannot do it via Google Play (long story short: because Google Play paused payments):
OK, no problem. I can do it via the website. But it could not log in:
OK, no problem, let's restore the password. But - WTF - it says my account is deactivated:
But my account is active. Check it out:
I wrote several requests to Fongo Support, but they still didn't help me.
Moreover, they give contradictory information. First, they say that I should log in website:
But then they say that they don't have a website for Fong World:
I'm confused.
I asked them 3 simple questions:
1) Please confirm whether my account exists. Because it does. Because I make and receive calls.
2) If it exists, please fix the problem with why I cannot log in to the website.
3) If you cannot fix it, give me a direct link (not via Google Play) to pay for SMS.
From May 18th they cannot fix it and take my money. Very weird.
I hope this Forum will help to wake them up. Thank you!