Hmm888_8 wrote:Seriously, how often are issues resolved with the candid responses?
Candid responses?
Frankly, quite often.
Oh, did you mean canned responses (which would make a lot more sense) instead, perhaps? I replied quickly at 1:54 a.m. EST before falling asleep. Since I’m not psychic, it’s impossible for me to know what you’ve tried if you didn’t specifically mention the steps you now claim to have taken. If there is a next time, I won’t bother trying to help.
My response was relevant. Not being forced to use UDP 5060 allows people to circumvent SIP ALG. That’s one reason for “alternative Fongo connection”, and if any of the big 3 are blocking Fongo Mobile on purpose (which I doubt), trying alternate DNS resolvers and a different UDP port for SIP signalling makes sense.
Those were first steps. I was going to suggest seeing whether you can reach a Fongo Mobile proxy server at all while connected via Fido and also ask for a traceroute, but nevermind.
I’ll just ignore your posts in the future, unless you continue to be abrasive or break forum rules.
Fido, Fongo, or my primary mobile provider is blocking the ports Fongo needs to use
There used to be an issue with Fido involving IPv6 with Fongo Mobile back in 2019, but you claim to have tried the troubleshooting steps I linked.
There could be an issue involving Fido or your iPhone, but I’m not interested in pursuing these possibilities further with you.
So, Fongo Mobile is possibly blocking ports that it needs to use? Does that make sense to you?
Do you know what ports Fongo uses? Do you know how to test to the server?
If you knew, it seems to me that you would have reported the issue to Fongo support via a ticket since they aren’t obliged to respond on the forums.
And your primary cellular service provider is possibly blocking ports while you’re not using it? That’s quite the trick.
Hmm888_8 wrote:
My work-around (which drains the battery life from my phone ridiculously fast) is to use a VPN (on my phone). That allows me to access Fongo using mobile data. .
Oh, you mean, step 4 from the link in my initial "candid" response:
https://support.fongo.com/hc/en-us/arti ... ion-Failed.
VPNs can change the path/route data takes to reach its destination (in addition to other things).
And yes, I'm in Canada and using Fongo (only) in Canada.
Does Fido have a network outside of Canada? No? Then why mention it?
I’m not sure why you think that would even be in question (you would be roaming, making Fido pointless), much less why you think a moderator wouldn’t be able to tell.
Again, nevermind.