2-step authentication text message

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2-step authentication text message

Postby dic » 03/06/2023

I tried the global texting for a month and found out it doesn't receive text from MBNA and FIDO. Does anyone have the same problem?
dic
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Re: 2-step authentication text message

Postby Liptonbrisk » 03/07/2023

I'm not sure about Fido, unless those were short code or activation texts. It wouldn't make sense that you're unable to receive texts from Rogers customers. If you're not able to you should submit a ticket with the time and date of the missing texts and phone numbers that you had problems receiving texts from: https://support.fongo.com/hc/en-us/requests/new.

Otherwise, visit https://support.fongo.com/hc/en-us/arti ... ifications.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
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Re: 2-step authentication text message

Postby dic » 03/07/2023

I've never come across code with 10 digit. It's always 6-digit number. If this is beyond Fongo's reach, I'll have to ditch it because another online phone company can send me those codes without issue. Just that I want to try fongo for supporting canadian, and it's cheaper option.
dic
Just Passing Thru
 
Posts: 2
Joined: 09/19/2015
ISP Name: Teksavvy cable
Computer OS: win7 ultimate

Re: 2-step authentication text message

Postby Liptonbrisk » 03/08/2023

Fongo doesn’t make any promises that activation short codes will be received: https://support.fongo.com/hc/en-us/arti ... ifications. Fongo support staff is also not obliged to respond on the forums, and volunteer moderators don’t work for Fongo. If you would like to ensure you receive an official response from them, you’ll have to submit a ticket.

There’s nothing further I have to add on this topic.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Liptonbrisk
Technical Support
 
Posts: 2763
Joined: 04/26/2010
SIP Device Name: Obihai 202/2182, Groundwire
Firmware Version: various
ISP Name: FTTH
Computer OS: Windows 64 bit
Router: Asuswrt-Merlin & others


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