2FA codes not being received

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2FA codes not being received

Postby BryceLeung » 04/14/2023

Hi all,

I have a Canada Texting package and have been using Fongo to receive SMS 2FA codes from banks such as Simplii, Tangerine, and TD. Sometime in the past few weeks, however, these 2FA codes have stopped getting through. They just get lost no matter how many times I resend. Has anyone else noticed this, or is it just me?

Thank you!
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Re: 2FA codes not being received

Postby Liptonbrisk » 04/17/2023

SMS short codes aren't guaranteed to work:

https://support.fongo.com/hc/en-us/arti ... ifications

If you want an official response, submit a ticket: https://support.fongo.com/hc/en-us/requests/new.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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