uh oh Please re-install the latest release of the app on Samsung Galaxy s9

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goliver
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uh oh Please re-install the latest release of the app on Samsung Galaxy s9

Post by goliver »

I downloaded Fongo from the Play Store and it loaded 2023.7.0

When I try to login on FONGO app it says "uh oh Please re-install the latest release of the app and try again."

What is the problem ? I can't load any other version of Fongo.
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Jake
Technical Support
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Joined: 10/18/2009

Re: Fongo 2023.7.0 and Samsung Galaxy s(

Post by Jake »

I just updated my iOS device to 2023.7.0 and I don't see that message.

However, on the Play Store, I do see that it is still listed as being 2023.6.1.20

It looks like the iOS one came out yesterday, maybe it has something to do with the version number not being correct?

I'm sure it will sort itself out, but you can always try a support ticket just in case. Being the weekend you will not get a quick response, however. https://support.fongo.com/hc/en-us/requests/new

Maybe someone else with an Android will comment on their experience.
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goliver
Quiet One
Posts: 33
Joined: 11/29/2017
SIP Device Name: NEXUS 5
ISP Name: Cogeco
Computer OS: MAC OSX
Router: Netgear

Re: Fongo 2023.7.0 and Samsung Galaxy s(

Post by goliver »

many thanks. I opened a problem ticket as well