[Resolved] Fongo places a 1 when trying to block a phone number

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Flash
Just Passing Thru
Posts: 11
Joined: 04/09/2016
SIP Device Name: Nexus 4
Firmware Version: Android 5.1.1

[Resolved] Fongo places a 1 when trying to block a phone number

Post by Flash »

For example, if I want to block a UK number that is 44XXXXXX, fongo puts a 1 in front, making it 144XXXXXX. This is done even if I go into history and use the block feature there. If I try to manually take out the 1 in front, fongo still leaves it there.
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lustucru
Technical Support
Posts: 209
Joined: 04/12/2012
SIP Device Name: Grandstream HT-286
Firmware Version: 1.1.0.45
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Computer OS: Windows 7 Pro 64 bits
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Android Version: Android 6.0
Location: Montreal (QC)

Re: Fongo places a 1 when trying to block a phone number

Post by lustucru »

You need to put international access code 011 used when calling from a canadian standard phone before the country code (in your case 01144xxxxxxxxxx).
Flash
Just Passing Thru
Posts: 11
Joined: 04/09/2016
SIP Device Name: Nexus 4
Firmware Version: Android 5.1.1

Re: Fongo places a 1 when trying to block a phone number

Post by Flash »

Thank you very much, this worked!