[resolved] how to config nother app

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mikervin
Just Passing Thru
Posts: 2
Joined: 02/07/2012
SIP Device Name: CSipSimple-latest-trunk.apk
ISP Name: Rogers cable internet wifi
Computer OS: android
Router: Netgear

[resolved] how to config nother app

Post by mikervin »

The Dell Voice app is beautiful on my computer but on my android it is way to small and can't dial anything, comes up with the wrong numbers when I press, and the back button just doesn't go back, it wont go sideways on the screen either. Budphone was small too but it worked better. I can call numbers that are on my list perhaps although I didn't check completly.
So now I was wondering if I can use the CSipSimple app and would like to know what to put in the SERVER line, or how to configure, it , I tried dellvoice.ca:80 and 5060 and tried fongo.com:80 but will not work.
pedor
Quiet One
Posts: 42
Joined: 10/25/2011
SIP Device Name: HT287 Rev4.1
Firmware Version: 1.1.0.45
ISP Name: Acanac Cable 28/1
Computer OS: Windows 7
Router: Netgear WNDR3700 w/ DD-WRT
Smartphone Model: Google Nexus 4
Android Version: 4.2
Location: Guelph, ON

Re: how to config nother app

Post by pedor »

From the Dell Voice FAQ:

What is a VoIP unlock key?
If you already own a digital phone, digital home telephone adapter, smartphone app, or other VoIP/SIP phone device, purchase the VoIP Unlock Key and instantly receive all credentials required (username and password, etc.) to configure and activate Dell Voice on your device. Visit the Extras page for more information on the VoIP Unlock Key.
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FONGO_steve
Site Moderator
Posts: 2131
Joined: 07/16/2009
SIP Device Name: Grandstream 286 & 701
ISP Name: Worldline.ca
Computer OS: Windows 7 Ultimate / Mac OS X
Router: TR1043ND w/ DD-WRT Mega
Smartphone Model: Galaxy S3
Android Version: 4.0.4
Location: Cambridge

Re: how to config nother app

Post by FONGO_steve »

If you're looking to configure a third party SIP application then you'll want to purchase the $50 VoIP unlock key. The VoIP unlock key will open up your account for third party hardware and software usage.

Can you provide us with some details of your phone for troubleshooting? Model, OS version, and anything else you may find relevant. I will ensure this information makes it straight to our developers for troubleshooting.
Steve
Fongo
Development Support Specialist.
mikervin
Just Passing Thru
Posts: 2
Joined: 02/07/2012
SIP Device Name: CSipSimple-latest-trunk.apk
ISP Name: Rogers cable internet wifi
Computer OS: android
Router: Netgear

Re: how to config nother app

Post by mikervin »

my phone is Mortorla Spice which uses the Charm app at Budphone, Android 2.1...with Budphone the app would load on the sideways screen, Dellvoice doesn't load on the sideways wider screen. It was difficult with Budphone to hit the right number but was possible with extreme care with finger agility. But with DellVoice hitting the numbers is cramped and never ever gets the right number, back spacing won't work, in fact when I was putting in my pass word that box was squished a bit and was impossible to read, I did get it in there though with some trying. I have a bad feeling this app isn't going to work. I am able to use it for numbers, I think that are on my list, although the app is not on my phone at the moment as I was trying to use a alternative, too see if the sound was ok. It cuts off the bottom of the page as well, just doesn't fit on my screen.
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