Page 1 of 1

[resolved] No connection to the server

PostPosted: 02/08/2012
by akki
Hi

Just signed up for Fongo, installed both Android App and Win Desktop App and cant use service.

However my old free phone line still works.

In Win app im getting: No connection to the server
on Android im getting: Fongo Connection failed - Click here to retry (this is for both, my WIFI and 3G(Bell))

Any suggestions?

Thank you

Re: No connection to the server

PostPosted: 02/09/2012
by akki
Update:
I even tried DMZ mode on all computers, still no luck.
Then bypassed router, so there is no software/hardware firewall at all- no luck

On Android, still same problem, even over 3G

Re: No connection to the server

PostPosted: 02/09/2012
by akki
I guess,... no suggestions/solutions?

Re: No connection to the server

PostPosted: 02/09/2012
by jaysupreme
I have exactly the same problem as you. I have installed Dell Voice app on my Nexus S but I am unable to get connected to Fongo. Does anyone have an idea why it's not working?

Re: No connection to the server

PostPosted: 02/09/2012
by akki
Good you answered, i thought this thread is invisible somehow :)

Re: No connection to the server

PostPosted: 02/10/2012
by ykhehra1
same problem here. when I do test on my desktop application, it say might be port 13000 is blocked! Any solution.

Re: No connection to the server

PostPosted: 02/10/2012
by ducs
Having the same issue on my Google nexus with Rogers. I don't know if this could help but I was using FreePhoneLine before with same email adress like the OP.

Re: No connection to the server

PostPosted: 02/10/2012
by irepressed
Same issue here, subscribed yesterday with Win7 desktop application, then downloaded app on Android GNexus. Getting both errors as mentioned by OP.

Re: No connection to the server

PostPosted: 02/10/2012
by dco
Please see what I found in this thread : viewtopic.php?f=32&t=4026

Maybe you can just edit your address (the 911 info fields) by login in to the website. I deleted my accounts and used that to create two working accounts. Hope this helps.

Re: No connection to the server

PostPosted: 02/10/2012
by akki
dco wrote:Please see what I found in this thread : viewtopic.php?f=32&t=4026

Maybe you can just edit your address (the 911 info fields) by login in to the website. I deleted my accounts and used that to create two working accounts. Hope this helps.


I dbl checked my address and 911 info,.. all fine,.. i dont think that thats my problem ;(

Re: No connection to the server

PostPosted: 02/10/2012
by darkstar107
I get this too. I've tried everything I can think of and my friend has tried too. Getting the same error that port 13000 needs to be opened, but it is.

Re: No connection to the server

PostPosted: 02/11/2012
by akki
This is really not fair :( ,... they should start paying us to Alpha (nowhere close Beta, not to mention Final) test their software/service..... :evil:

Re: No connection to the server

PostPosted: 02/12/2012
by JamesK
akki wrote:Hi
on Android im getting: Fongo Connection failed - Click here to retry (this is for both, my WIFI and 3G(Bell))


I also occasionally get that on my Google Nexus One phone via WiFi.

Re: No connection to the server

PostPosted: 02/13/2012
by jaysupreme
With the latest version of Dell Voice 1.2.7, I was able to login to Fongo and place a call over 3g on Videotron. I didn't have a chance yet to test it at home over my Wi-Fi connection but the chances are good it will work!

For me, it's 50% resolved. Thank you!

EDIT: It's fully working now! On 3g and Wi-Fi.

Re: No connection to the server

PostPosted: 02/14/2012
by FONGO_mike
Happy to hear everything is working for you now! :D