Hello all. I've downloaded the app and I've registered online. I open the app, it starts to connect, then gives me an error message "Fongo connection failed".
When I try to make a call I get the following error. "Call Failed - Call can not be connected, you do not have an active Dell Voice Connection".
I must be doing something wrong or I've missed something, but I don't know what.
Any help would be appreciated.
Thanks.
Call Failed
-
FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
- Contact:
Re: Call Failed
Hi Snoopy,
Are you connecting over a wireless network or over your phones data?
Are you connecting over a wireless network or over your phones data?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Re: Call Failed
You seem to have the same problem I have.
See my thread : http://forum.fongo.com/viewtopic.php?f=32&t=4026
See my thread : http://forum.fongo.com/viewtopic.php?f=32&t=4026
-
Snoopy
- Just Passing Thru
- Posts: 2
- Joined: 02/08/2012
- SIP Device Name: Samsung Galaxy S Vibrant
- Firmware Version: 2.3
- ISP Name: Teksavvy
- Computer OS: Windows 7
- Router: Linksys WRT54G
Re: Call Failed
I'm connecting over wifi. I shut the wifi off on my phone and tried to connect over 3g and that wouldn't work either.