jaysupreme wrote:Like the user Akki in this thread: viewtopic.php?f=32&t=3994 , I have the same problem. I've downloaded the Android app on my Google Nexus S and do the registration through it.
When I open up the Dell Voice app, I'm able to log-in but when the app tried to connect to Fongo, I received this message: Fongo connection failed - Click to retry.
I tried to login from a WIFI and 3g connection but with no success.
jaysupreme wrote:It doesn't work when I'm on WI-Fi at home but maybe it's firewall related in that case. Which port do I need to open/forward on my router?
kaquddus wrote:Downloaded the latest app just now, still same problem on iphone. The one on android tablet working fine.
Though on iphone it did work one or two times, i thought probably problem is resolved but today same problem again 'signing into network'.
vermontcanada wrote:I have tried what I believe to be everything trying to use the fongo app with it always failing to connect. I have used both 3G and Wi-Fi, including from a DMZ with all ports on the firewall open. I get the retry message only. It has not connected once. I signed up for the account months ago and it is set to forward my fongo/dell voice number. This aspect of the service is working perfectly, but I still got an email telling me that my account was closed. Despite this cancellation email, my number is still active and forwarding to me at home with no issues.
What is wrong, or does fongo need to do something about reactivating the account, even though it is active and working with forwarding?
I am profoundly frustrated with what I am finding to be a useless android app !!!! An earlier version did not even display correctly, although the newer one now does, but that does not help me if all I keep getting is the retry connection message.
I am a networking technician, so this is clearly the service and not my equipment.
HELP !!!!!!!
cannon_fodder wrote:I had assumed that when I signed up for fongo home phone that I would use the same registration for my mobile phone but now I see that it doesn't work - and maybe for good reason.
Should I be signing up for the free mobile app under separate numbers for every phone/tablet that I have in the house, e.g. 4 different accounts?
mariki wrote:Hi
I can login onto the website (freephoneline.ca) and desktop app fine but it can't log me onto the phone app. It says "uh oh wrong email"
Jake wrote::) that post was from 5 years ago! They have probably either got it sorted or given up by now.
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