iOS sign up prevents you from using your PC with Dell Voice?

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prohidium
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iOS sign up prevents you from using your PC with Dell Voice?

Post by prohidium »

:shock: I installed Dell Voice on my iphone last night. Today, I downloaded the Dell Voice desktop app and installed it.

When I launch the desktop app to login using the username and password I used from the iPhone I get this error:

Sorry, this account was created with an iOS device and cannot be used on any other device type due to Apple regulations.


Does this mean that I cannot use Dell Voice on my PC without regsitering and then having to get a second Dell Voice number? This seems pretty bizarre and the fact that my username is with Dell Voice and not with Apple. Is this a bad apple thing? Man, I am getting tired of the squeeze by Apple.

Please help.
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FONGO_mike
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by FONGO_mike »

Unfortunatly, if you are registered throgh a MAC computer or iphone (via the istore) your number will be restricted to Apple device as per their restrictions.
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prohidium
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by prohidium »

Well, this is a bit of a deal breaker.

I own an iPad and an iPhone and I use a PC at the office where I am almost 9 hours a day. What you are saying is that because I use an iPhone that I cannot use Dell Voice on a PC without setting up a second account and a second number and then have two numbers to deal and two logins - in other words double everything.

So, this would only affect let's say at least 75% of the Canadian population!?!?!?!? Those of us who are in the PC world who just happen to like the iPhone.

Very interesting. It is this kind of stuff that will break the concept of simple voip. This is also the kind of thing that will also make me take a serious look at Android and bail on Apple. My buddies android version of Dell Voice is much better - makes me jealous cause his runs in the background, when he dials out he gets an option as to what number to dial out on and he can set it up on his PC and if he wants to pay a few bucks he could make this a complete round robiin phone solution to die for.

I, in the Apple/PC world am stuck and it sucks.

Someone should have better negotiated this on the Dell side. This will be a mess for you and potentially apple.
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by HP88 »

Does this mean that one could register with a PC first, then install the app on iphone and login, then one could use PC (windows app) and the iphone app too (one at a time)?
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Jake
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by Jake »

FONGO_mike wrote:Unfortunatly, if you are registered throgh a MAC computer or iphone (via the istore) your number will be restricted to Apple device as per their restrictions.
Really :? Man am I glad I put that IP4 down when the salesman kept trying to trust into my hands. I have been so pleased with my HTC and hearing things like this makes me realise I made the right choice.

Apple do have strange ways of doing things.
prohidium
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by prohidium »

Yes, the iPhone is cool but due to apple's attempt to control the world I would have to say yes, you made the right choice.

Sign me,

Frustrated iPhone user!
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by djc »

HP88 wrote:Does this mean that one could register with a PC first, then install the app on iphone and login, then one could use PC (windows app) and the iphone app too (one at a time)?
Has anyone tried this? I'm trying to set this up for my gf who's in another country right now and I've already got her a Dell Voice number which I registered for on PC. Would she be able to use this on her ipad 2(thinking it'd be similar to iphone)?

If she does use it on her ipad 2, would she be forever stuck with using it on apple products since it would now associated with her apple id? I don't know how the process is on ipad as I don't have an ipad to test it out on. She has an android phone as well which I hope that she could also install on so if it does get restricted, then I'd just tell her not to install on her ipad. Any thoughts?
SyCo
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by SyCo »

Yes it works. Registered first on my PC and I can now log in on my iPad2 or PC or even on my HTC phone(android).

I'm NOT stuck to the iPad/iPhone, I can now use any platform but of course only one at a time.

So the trick is to create your account first using the PC app. ;)
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by FONGO_mike »

djc wrote:
HP88 wrote:Does this mean that one could register with a PC first, then install the app on iphone and login, then one could use PC (windows app) and the iphone app too (one at a time)?
Has anyone tried this? I'm trying to set this up for my gf who's in another country right now and I've already got her a Dell Voice number which I registered for on PC. Would she be able to use this on her ipad 2(thinking it'd be similar to iphone)?

If she does use it on her ipad 2, would she be forever stuck with using it on apple products since it would now associated with her apple id? I don't know how the process is on ipad as I don't have an ipad to test it out on. She has an android phone as well which I hope that she could also install on so if it does get restricted, then I'd just tell her not to install on her ipad. Any thoughts?

If the account is signed up using an apple device, they will be limited to using apple products. If you sign it up from Android or PC, you will be able to use it on both.
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by clee666 »

wow I was lucky that I registered from my Android first!
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Re: iOS sign up prevents you from using your PC with Dell Vo

Post by jbr439 »

FONGO_mike wrote: If the account is signed up using an apple device, they will be limited to using apple products. If you sign it up from Android or PC, you will be able to use it on both.
This is NOT at all directed at you, FONGO_mike, so please do not take it that way.

This is moronic!
a) It reinforces the control-freak image of Apple
b) It makes Apple look incompetent as the work-around is so amazingly simple and will be the stuff of folk-lore if it isn't already
c) It is decidedly anti-consumer

I don't have any Apple products, so it doesn't affect me, but even I can see how ridiculous this is.
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