Hi Mike,
I really need your help. My email xxxxxxxxxxxx has a number (403)879-xxxx, I can login, but the software cannot get connection either on PC or Android. if I use my friends account, everything is OK. So I think there is a problem for my account in your side. Please help me check my account.
Thank you
Sherman
[resolved] Can't connect on PC and Android
[resolved] Can't connect on PC and Android
Last edited by FONGO_mike on 02/13/2012, edited 2 times in total.
Reason: Emailed removed for user privacy
Reason: Emailed removed for user privacy
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
- Contact:
Re: Can't connect on PC and Android
Sherman, Can you please try again, it should be working now.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Re: Can't connect on PC and Android
Still same problemFONGO_mike wrote:Sherman, Can you please try again, it should be working now.
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FONGO_mike
- Site Moderator
- Posts: 1095
- Joined: 12/22/2011
- SIP Device Name: Grandstream 286/TG701
- ISP Name: www.worldline.ca
- Computer OS: Windows 7/ Windows XP/Windows Vista
- Router: TG784. 780, 585, 546.
- Smartphone Model: Bold 9900
- Location: Fibernetics Head Office
- Contact:
Re: Can't connect on PC and Android
Please test now, it will work.
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.