Can't receive incoming call in Asus Android Tablet

Have a question or problem with your Fongo Mobile App? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Mobile Support Knowledge-base for more.
Forum rules
Post Reply
WilliamY
Quiet One
Posts: 49
Joined: 09/26/2011
SIP Device Name: Obi200
Firmware Version: 3.0.1 (Build: 4550)
ISP Name: Rogers
Computer OS: Windows 7
Router: Asus RT-N66U with Tomato
Smartphone Model: Samsung Note2
Android Version: 4.1.2

Can't receive incoming call in Asus Android Tablet

Post by WilliamY »

HI,

I need help to figure this out, I installed DV app in my Asus Transformer Prime Tablet, Ongoing calls worked great. However, I'm facing a strange problem when my friend tried to call in, He was able to hear rings about 8 times at his end, then went to voicemail. but the running DV app never received the call during the 8 rings time. What am I missing?

Thanks,

William
Top
User avatar
FONGO_mike
Site Moderator
Posts: 1095
Joined: 12/22/2011
SIP Device Name: Grandstream 286/TG701
ISP Name: www.worldline.ca
Computer OS: Windows 7/ Windows XP/Windows Vista
Router: TG784. 780, 585, 546.
Smartphone Model: Bold 9900
Location: Fibernetics Head Office
Contact:
Contact FONGO_mike

Re: Can't receive incoming call in Asus Android Tablet

Post by FONGO_mike »

Can you please make sure that in your device settings you have not blocked the notifications please
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Top
WilliamY
Quiet One
Posts: 49
Joined: 09/26/2011
SIP Device Name: Obi200
Firmware Version: 3.0.1 (Build: 4550)
ISP Name: Rogers
Computer OS: Windows 7
Router: Asus RT-N66U with Tomato
Smartphone Model: Samsung Note2
Android Version: 4.1.2

Re: Can't receive incoming call in Asus Android Tablet

Post by WilliamY »

Hi,

I'm new to Android system, so where should I looking at device settings? I went to Settings screen, but there is no Notification settings at all.

Thanks,

William
Top
Post Reply

Return to “Community Support”