Fongo Community Forums

Hi Fongo,

Just want to mention it happens quite often that I receive my text messages more than once. Is this a known bug?

In addition, when I wake up the phone and launch Dell Voice (which was running in background), it usually freezes for a few seconds and sometimes the app is crashing.

Info: iPhone 4S, iOS6

Thanks upfront for your support.

Am I the only one with the issue?

We have several devices here and they are all only showing one copy of each text. I don't think any of us have got a duplicate yet.

Sorry I can't think of anything that will help you, short of completely deleting the app and reinstalling.

Out of curiosity, what carrier is being used to send you the text messages?

I've had troubles on my regular cell phone (not my Dell Voice app) with receiving double messages from Fido subscribers. It's been intermittent over the last few weeks (comes and goes). Doesn't seem to happen when anyone texts me from other carriers though. I haven't experience any trouble with my Dell Voice, but my Fido contacts also don't text me at that number yet, so I can't say if their messages would still be having troubles there.

FONGO_steve wrote:Out of curiosity, what carrier is being used to send you the text messages?

I've had troubles on my regular cell phone (not my Dell Voice app) with receiving double messages from Fido subscribers. It's been intermittent over the last few weeks (comes and goes). Doesn't seem to happen when anyone texts me from other carriers though. I haven't experience any trouble with my Dell Voice, but my Fido contacts also don't text me at that number yet, so I can't say if their messages would still be having troubles there.

Messages are coming from Fido.

wisobe wrote:

FONGO_steve wrote:Out of curiosity, what carrier is being used to send you the text messages?

I've had troubles on my regular cell phone (not my Dell Voice app) with receiving double messages from Fido subscribers. It's been intermittent over the last few weeks (comes and goes). Doesn't seem to happen when anyone texts me from other carriers though. I haven't experience any trouble with my Dell Voice, but my Fido contacts also don't text me at that number yet, so I can't say if their messages would still be having troubles there.

Messages are coming from Fido.

Interesting! It leads me to believe they may have been having some issues, especially since I was getting duplicate messages from Fido subscribers on non-Dell Voice phones too. Has it been happening recently for you? I've noticed in the last day or two that the duplicates seem to have stopped from my Fido contacts.

My parents are currently on Fido and i have received a couple udplicate messages over the last few day's (on my cell phone).

I am starting to think that maybe (not to sure about cellular service) that it may be sending out mroe then once as it is either delayed in receiving indication the message was received, or, perhaps, they are being sent in such a way that they pushed out twice?

Hi Steve,

To answer your question, I have received double messages yesterday. Hope they will solve the issue.