Caller ID Issue - Our# but their Name
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Caller ID Issue - Our# but their Name
just minutes ago someone call with our phone number (ID Number) but their name (ID Name).
It has been going on like this for the last 2 weeks or so.
I doesn't happen all the time but mostly in the evening I guess.
I only saw this evening but heard it has been happening for a bit now.
It has been going on like this for the last 2 weeks or so.
I doesn't happen all the time but mostly in the evening I guess.
I only saw this evening but heard it has been happening for a bit now.
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Re: Caller ID Issue - Our# but their Name
Do you have port 5060 forwarded from your router to your ATA?
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- Lightly Seasoned
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- Location: Ottawa, ON
Re: Caller ID Issue - Our# but their Name
Yes It is. All is working as before execpt the caller ID part.
When I rebooted the network (modem,router,switch,ATA) the caller ID worked fine but then a second try it came up as my number.
When I rebooted the network (modem,router,switch,ATA) the caller ID worked fine but then a second try it came up as my number.
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- Lightly Seasoned
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- Location: Ottawa, ON
Re: Caller ID Issue - Our# but their Name
When I turned off the Follow Me feature from freephoneline.ca, worked fined even on the third 8th attempt. Ummm and when I activated the follow me feature the caller ID worked fine.. I'll report more later if it acts up again.
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- Lightly Seasoned
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Re: Caller ID Issue - Our# but their Name
Well it is acting up again with the Follow Me feature
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Re: Caller ID Issue - Our# but their Name
My suggestion for now: turn off the "follow me feature" so that your Voip phone can continue to work as scheduled to avoid interruptions, until we find out perhaps what the problem might be.beverly wrote:Well it is acting up again with the Follow Me feature
Thank You
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Re: Caller ID Issue - Our# but their Name
FYI, For the Follow ME feature I was using Simultaneous with my cell phone. Yes my cell phone was getting the correct ID. Cell phone company is with Wind.
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- Location: Ottawa, ON
Re: Caller ID Issue - Our# but their Name
Still using the Follow ME feature I was using Simultaneous.
This problem is still an issue and it acted funny today. For example I answered the home phone with dead air and the cell phone is still ringing so I answer that, then I hear the person on the home phone with call ended on the cell.
This problem is still an issue and it acted funny today. For example I answered the home phone with dead air and the cell phone is still ringing so I answer that, then I hear the person on the home phone with call ended on the cell.
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Re: Caller ID Issue - Our# but their Name
This has happened to me on Feb 6, 7, 8, 9, 10. I have follow me on and on simultaneous.
Their name and my number.
Their name and my number.
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Re: Caller ID Issue - Our# but their Name
Hello there,yyzALEX wrote:This has happened to me on Feb 6, 7, 8, 9, 10. I have follow me on and on simultaneous.
Their name and my number.
What is the phone number associated with the account. I will have a look.
Thanks,
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- Lightly Seasoned
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Re: Caller ID Issue - Our# but their Name
Thank You Fongo Support
You fixed my issue that I could not see.
You fixed my issue that I could not see.