Some incoming calls are not received
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- Just Passing Thru
- Posts: 3
- Joined: 08/14/2013
- SIP Device Name: PAP2T
- ISP Name: Electronicbox
- Computer OS: win 7
- Router: Netgear wnr3500l
Some incoming calls are not received
I'm not able to receive some calls, such as from area code 647. Callers are getting busy tone. However most calls seem ok. However my ringtone sounds odd. I just want to make sur that, I will be able to receive all my calls. My number was recently ported. I am using a PAP2T on a netgear wnr3500 router. Any help or suggestion would be appreciated.
- FONGO_mike
- Site Moderator
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Re: Some incoming calls are not received
This could be caused by a number of factors. How recently was your number ported? Are the people having issues calling you with the provider you ported your number from?
L3 Escalation Support Specialist
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
Fibernetics
Please contact me for your FPL DSL issues. For phone issues, please open a support ticket by going here.
Never give out personal information or access to your computer to somebody you don't know, Fongo staff will never ask for your username or password.
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- Just Passing Thru
- Posts: 3
- Joined: 08/14/2013
- SIP Device Name: PAP2T
- ISP Name: Electronicbox
- Computer OS: win 7
- Router: Netgear wnr3500l
Re: Some incoming calls are not received
My number was ported just this week. The same people never had any issues calling the number before from the ported provider (Bell).
- Fongo Support
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Re: Some incoming calls are not received
Hi there,golam wrote:My number was ported just this week. The same people never had any issues calling the number before from the ported provider (Bell).
Please open a support ticket for this issue:
http://support.fongo.com/tickets/new
And send me a PM with your ticket# once received.
Please try to include additional details in your ticket- including the numbers that cannot reach you.
Thanks,
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- Just Passing Thru
- Posts: 3
- Joined: 08/14/2013
- SIP Device Name: PAP2T
- ISP Name: Electronicbox
- Computer OS: win 7
- Router: Netgear wnr3500l
Re: Some incoming calls are not received
Ok will do. Thanks.