Home Phone Adapter

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Home Phone Adapter

Postby little-star » 03/14/2021

Can I use other brand VOIP adapters instead of Grandstream HT
I used Ooma Telo earlier I have the adapter and the phone. Is this compatible with Fongo Home Phone?
Thanks!
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Re: Home Phone Adapter

Postby Liptonbrisk » 03/14/2021

No, Ooma’s device is locked to Ooma’s service only, and Fongo Home Phone requires you to buy the ATA that Fongo sells.

If you wish to use an unlocked IP Phone or unlocked ATA, then you might want to look into Freephoneline instead with the caveat that you are you own technical support. Technical support assistance for Freephoneline is not free.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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Re: Home Phone Adapter

Postby little-star » 03/20/2021

Liptonbrisk wrote:No, Ooma’s device is locked to Ooma’s service only, and Fongo Home Phone requires you to buy the ATA that Fongo sells.

If you wish to use an unlocked IP Phone or unlocked ATA, then you might want to look into Freephoneline instead with the caveat that you are you own technical support. Technical support assistance for Freephoneline is not free.

Thanks for your reply
I have few questions before I sign up for a home phone from Fongo

    1. Does the phone ATA has a built in voicemail option?
    2. Is it possible to view or manage the Fongo Home Phone using a mobile app?
    3. Can I use the mobile app to call or receive phone calls coming to my home phone number?
    4. Is it possible to try the Fongo Home Phone service before I buy the ATA
little-star
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Re: Home Phone Adapter

Postby Liptonbrisk » 03/20/2021

little-star wrote:1. Does the phone ATA has a built in voicemail option?


Fongo Home Phone’s service includes voicemail. That really has nothing to do with the ATA — other than the ATA can notify you when you have voicemail.

Is it possible to view or manage the Fongo Home Phone using a mobile app?


Via a web browser app by logging in at https://account.fongo.com/login/

Can I use the mobile app to call or receive phone calls coming to my home phone number?


Not for outbound calls

You can forward incoming calls to another number, such as Rogers, Bell, or Telus mobile numbers, for example.
Visit https://support.fongo.com/hc/en-us/arti ... Follow-Me-


4. Is it possible to try the Fongo Home Phone service before I buy the ATA


No. But it stands to reason that if the Fongo Mobile app works for you while you are at home,
connected to Wi-Fi, then Fongo Home Phone should work as well.
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
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