Fast busy tone when calling Videotron mobile

Have a question or problem with your Fongo Home Phone service? This forum is the place to get help from both staff and fellow community members.
Visit The Fongo Home Phone Support Knowledge-base for more.

Fast busy tone when calling Videotron mobile

Postby captqbec » 01/22/2023

I get a fast busy tone when calling any Videotron mobile although the recipient can see my id and his phone rings.
Even if the Videotron mobile answers the call, my Fongo home phone is still stuck on the fast busy tone.
Any ideas?
captqbec
Just Passing Thru
 
Posts: 4
Joined: 01/22/2023

Is anyone here?

Postby captqbec » 01/22/2023

Is anyone here?

I posted earlier this morning and it said my post was gonna be reviewed by a mod.
Was simple question regarding my new Home Fongo phone.
Never seen my message posted, is it possible?
Thank you to whoever reads this :)
captqbec
Just Passing Thru
 
Posts: 4
Joined: 01/22/2023

Re: Fast busy tone when calling Videotron mobile

Postby Liptonbrisk » 01/22/2023

Volunteer mods volunteer when they have free time.

Fongo support staff doesn't work on weekends, and they aren't obliged to respond on the forums.
These are user to user support forums.

If you want official support, you'll need to submit a ticket: https://support.fongo.com/hc/en-us/requests/new
Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Post questions on the forums so that others may learn from responses or assist you. Thank you. If you have an issue with your account or have a billing issue, submit a ticket here: https://support.fongo.com/hc/en-us/requests/new. Visit http://status.fongo.com/ to check FPL/Fongo service status. Freephoneline setup guides can be found at viewforum.php?f=15.
User avatar
Liptonbrisk
Technical Support
 
Posts: 2398
Joined: 04/26/2010
SIP Device Name: OBi202 & others
Firmware Version: 3.2.2 (Build:8680EX)
ISP Name: Cable
Computer OS: Windows 10 x64 Pro
Router: Asuswrt-Merlin

Re: Fast busy tone when calling Videotron mobile

Postby captqbec » 01/22/2023

Ahh ok, thx for reply :)
Thank you so much!
captqbec
Just Passing Thru
 
Posts: 4
Joined: 01/22/2023

Re: Fast busy tone when calling Videotron mobile

Postby captqbec » 01/24/2023

Fixed, thx Fongo support! :)
captqbec
Just Passing Thru
 
Posts: 4
Joined: 01/22/2023


Return to Community Support

Who is online

Users browsing this forum: No registered users and 2 guests