I had sip unlock key a while ago when fongo was still under brand of dell voice.
But I lost the unlock key and I couldn't find it on "settings" page in my fongo account like what I did before.
Possible to get it recovered?
how to recover sip unlock key when it was dell voice
Re: how to recover sip unlock key when it was dell voice
I would send in a support ticket for that, they will probably have to call you to confirm your details. See sig for links and notes.
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- Just Passing Thru
- Posts: 13
- Joined: 02/13/2012
- SIP Device Name: Cisco PAP2T-NA
- ISP Name: rogers
Re: how to recover sip unlock key when it was dell voice
I did sent a support request 2 days ago, no response other than an automated acknowledgement email yet so far.Jake wrote:I would send in a support ticket for that, they will probably have to call you to confirm your details. See sig for links and notes.
- Fongo Support
- Site Moderator
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Re: how to recover sip unlock key when it was dell voice
Hi there,jqian wrote:I did sent a support request 2 days ago, no response other than an automated acknowledgement email yet so far.Jake wrote:I would send in a support ticket for that, they will probably have to call you to confirm your details. See sig for links and notes.
Team has been engaged and they are looking into this. Please confirm when issue has been resolved.
Thanks,