charged for free calls
charged for free calls
I have been charged for free calls 416-310-2355.. how do I get this corrected and credited to my account ? thanks for the help.
- lustucru
- Technical Support
- Posts: 208
- Joined: 04/12/2012
- SIP Device Name: Grandstream HT-286
- Firmware Version: 1.1.0.45
- ISP Name: Bell Fibe 300/300
- Computer OS: Windows 7 Pro 64 bits
- Router: Bell hub 1000
- Smartphone Model: Moto E
- Android Version: Android 6.0
- Location: Montreal (QC)
Re: charged for free calls
Calls to xxx-310-xxxx from a VOIP line are not free and you will be charged for an international call to California.
This is a Bell Canada customer service phone number that can be accessed free of charge only from a Bell landline or mobile phone.
Please use 1-800-773-2121 instead.
This is a Bell Canada customer service phone number that can be accessed free of charge only from a Bell landline or mobile phone.
Please use 1-800-773-2121 instead.
Re: charged for free calls
Just for reference:
https://support.fongo.com/entries/22902 ... be-called-
https://support.fongo.com/entries/22902 ... be-called-