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by Joe B » 09/22/2017
I am a Freephoneline subscriber and moved. I want to update my address but Freephoneline won't accept my new postal code. How to I get it changed.
Postal code is N8P0C6 and it is a valid postal code.
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Joe B
- Active Poster
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- Posts: 59
- Joined: 02/19/2010
- Location: Windsor
- SIP Device Name: Linksys SPA112
- Firmware Version: 1.3.2 (014) May 9 20
- ISP Name: Cogeco
- Computer OS: windows 8
- Router: Asus RT-AC68U
- Smartphone Model: Galaxy S5
by bridonca » 09/23/2017
I had to do that yesterday and ran into the same problem. You have to press the edit button to change your address.
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bridonca
- Technical Support
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- Posts: 1225
- Joined: 11/16/2009
- SIP Device Name: Netgear WGR615V
- Firmware Version: latest
- ISP Name: Eastlink
- Computer OS: XP
by Joe B » 09/25/2017
Thank you have done that, hit edit and change postal code but still says invalid postal code. Freephoneline is not the only place that won't accept it.
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Joe B
- Active Poster
-
- Posts: 59
- Joined: 02/19/2010
- Location: Windsor
- SIP Device Name: Linksys SPA112
- Firmware Version: 1.3.2 (014) May 9 20
- ISP Name: Cogeco
- Computer OS: windows 8
- Router: Asus RT-AC68U
- Smartphone Model: Galaxy S5
by bridonca » 09/25/2017
I think you have to do something with the spacing, either put it in or take it out, I forget. Other than that, I have nothing, it worked for me.
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bridonca
- Technical Support
-
- Posts: 1225
- Joined: 11/16/2009
- SIP Device Name: Netgear WGR615V
- Firmware Version: latest
- ISP Name: Eastlink
- Computer OS: XP
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