Fongo Community Forums

I just got fongo home phone and had my number ported yesterday. The power and internet lights are illuminated on the HT-801 but the phone light isn't. There is a flashing green light on the back. I hear dial tone but can't make outgoing calls (busy signal) or receive incoming calls (user not available).

Using with bell fibe internet. Any suggestions?

I suspect porting hasn't been completed or that your device's configuration hasn't been updated. Submit a ticket: https://support.fongo.com/hc/en-us/requests/new. Ticket responses may be delayed due to COVID-19.