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No dial tone and "device not registered" msg after power out

PostPosted: 06/13/2020
by Spenny
The power went out on my block and when it came back on the phone light on my ata was off. When I pick up the phone there is no dial tone, just a voice msg saying device not registered.

I tried resetting modem/router, factory reset of ata and also unplugging it for 2 mins. Nothing has worked.

I submitted a ticket but haven't heard back. Any suggestions?

Using grandstream ht 801